The Chairperson of USAASA Board of Directors PANEL DISCUSSION: Panel discussion: Current status and needed policy, regulatory, technological, financial and operational solutions to overcome obstacles to universal and affordable broadband access. Presentation by Mawethu Cawe The Chairperson of USAASA Board of Directors

Introduction ITU defines universal access : “ a situation where everyone can access the service somewhere at a public place, also called public, community or shared access” universal service: “a situation when every individual or household can have service, using it privately, either at home or increasingly carried with the individual through wireless devices” (ITU, 2012) Key objectives: availability accessibility Affordability Awareness The terms universal access (UA) and universal service (US) are used in a wide variety of contexts to describe or demonstrate objectives and policies that governments implement to ensure that all their citizens have access to the benefits of modern economic life They refer to the ability of everyone, regardless of region or location, socio-economic status, ethnicity, gender, disability, or any other factor, to access services

Why need for a Strategy? Where market forces do not fully address the gaps, countries are faced with the need to define a strategy to achieve Universal Access and Service and to manage and finance it in a marketplace increasingly characterized by competition

Vision and Scope of Universal Access and Service Examples show that universal access and service measures are generally aimed at providing service to: rural areas that are either unserved or underserved, low‐population density areas where provision of services is not commercially attractive or even viable other areas and population groups, including very poor urban areas in large metropolitan cities or people with specific needs Achieving universal access and service to communications is a challenge for all countries In order to ensure that universal access and service policy is a central part of the ICT framework and not construed as simply a form of corporate social responsibility, or an act of ‘goodwill’ by investors in the ICT sector, it is important that: universal access and service polices are properly formulated universal access and service polices are given a proper space in the national policy and legislative frameworks as well as in the institutional framework for telecommunications regulation Holistic view and approach – no silos!!

Elements of Holistic Approach Universal Access and Services policies generally cover the following key areas: Defining the vision and scope of UAS policies and actions Assigning entities to oversee the implementation of the UAS policies Presenting the targets for the services and the population groups in the UAS scope, with a defined timeframe for achievement. Presenting the approach and strategies to be employed to achieve UAS targets – USO, licensing, frequency spectrum assignment etc. Planning funding sources and disbursement methods Some of the main steps to develop the scope of universal access and service (UAS) and related program include: ICT sector review demand analysis financing and subsidy estimation prioritization of projects

ITU Criteria on Universal Service and Access Definitions Develop appropriate definitions of Universal Service and Access Information Collect relevant information Targets Establish targets preferably in licence conditions Affordability Ensure affordability Funding mechanism Establishment of Universal Service Fund Technology Cheaper access technology Monitoring Monitoring (and enforce) progress and targets Criteria set by ITU in developing strategies around universal service and access

Scope of UAS Today, more and more countries include broadband in their universal service or universal access definitions India was one of the first countries to include broadband in the mandate of its universal service fund in 2006. The United States which has had a complete re-think of universal service financing; now the universal service fund has helped increase broadband penetration by providing funding for new lines in rural areas. In 2001, Greece amended its Constitution to provide that all persons have the right to participate in the Information Society. The State is obliged to facilitate access to electronically transmitted information, as well as to the production, exchange and diffusion of information. In Switzerland broadband has been included in the scope of the Universal Service Obligations since 2008 – the universal service provider charged with USO must provide a broadband connection to the whole population, via DSL or satellite or other technologies (at least 600 Kbit/s downloads and 100 Kbit/s uploads, and monthly subscription < CHF 69). In Finland broadband access is a legal right and recent national legislation extended USO to cover broadband with the objective of a basic 1Mbit/s broadband connection available to all by 2011. Similarly, the Constitutional Court of Costa Rica declared internet access a fundamental legal right in September 2010. The government has thus been urged to adopt the necessary measures to promote its universal service in the country. South Africa has prioritise the deployment of Broadband and as such the National Development Plan (2012) which required every South African to have universal access to broadband by 2020 this policy is supplemented by the South African Connect Policy, 2013 issued by the Ministry of Telecommunications and Postal Services and the policy seeks connected South Africa

Approach and Strategies to Achieve UAS Is there one solution to creating an “appropriate” institutional framework for universal access and service? No! Universal access and service policy may be implemented by the country’s National Regulatory Authority (NRA) (ICASA in case of South Africa), the ministry responsible for telecommunications or ICT, or an independent agency established to manage and administer universal access and service projects as well as the funding (Universal Service and Access Fund). Importance of clarity, transparency and accountability! There are a number of different approaches used by various jurisdictions to address universal service requirements. These include : Market based reforms and regulatory tools Mandatory service obligations Cross subsidies Access deficit charges Private public partnerships (PPPs) Universal funds

Universal service funding worldwide: Funds are 1 mechanism Achieving UAS Universal service funding worldwide: Funds are 1 mechanism How are operators USO’s funded? (2012) Approximately 76 USFs are operational worldwide Source: ITU World Telecommunication Regulatory Database

What is Fund money spent on? Achieving UAS What is Fund money spent on? Availability The service is present in inhabited areas through public, community or personal devices Accessibility Service can be accessed regardless of disability, age, location, gender, race, religion, etc Affordability Ability to pay for access/service/device Awareness & Ability Awareness of services Ability to use PC, Internet, advanced ICT services Just to make sure we are all on the same page. UAS objectives generally seek to address these 4 or 5 A’s. USAASA needs to remember the last A’s. Only if all of them are met, can we truly say we have achieve universal service and access targets. So, the service has to be there – network – available It has to be accessible to all communities, incl PWD Affordable The challenge is funding unviersal access – these A’s. And one way to fund it where commercial forces cannot deliver, is USFs. Its important to stress that this is only 1 way. And people need to know the service is there and how to use it. 10

Policy and Regulatory Good Practices Employ Public Access Solutions to Close the Digital Divide Public access solutions — including subsidised access in schools and local centres, public WiFi, and community networks Foster Market Competition Through Smart Policy Strong policies to promote healthy competition and protect consumers must be a priority for policymakers. Implement Innovative Uses of Spectrum through Transparent Policy Governments must ensure they have a detailed plan for allocating spectrum sufficient to meet projected increases in demand, with a clear timeline for implementation. Take Urgent Action to Promote Infrastructure and Resource Sharing Governments have a critical role in facilitating and incentivising resource sharing among market players. Make Effective Use of Universal Service and Access Funds Universal Service and Access Funds (USAFs) — which collect contributions from operators in order to subsidise the expansion of telecommunications and internet in underserved communities — can be a powerful tool if well managed and transparent. Ensure Effective Broadband Planning Turns Into Effective Implementation Broadband plans are crucial to integrate and sequence the above reforms. Plans that set clear, time- bound and measurable targets are best of all, as targets provide accountability for translating plans into action. Cohesive spectrum policy and access to spectrum Infrastructure and Resource Sharing Policies to support Universal Service Access Fund (USAFs) and public access

Means to achieve connectivity for all Employ Public Access Solutions to Close the Digital Divide Foster Market Competition Through Smart Policy Implement Innovative Uses of Spectrum through Transparent Policy Take Urgent Action to Promote Infrastructure and Resource Sharing Make Effective Use of Universal Service and Access Funds Ensure Effective Broadband Planning Turns Into Effective Implementation

USAF used as a strategic investment South Africa: Universal Service Fund (USAF) is used a strategic investment to deploy broadband in underserved areas where communities, government institutions, primary health facilities and educational institutions are connected using an anchor tenancy model Mutale Local Municipality, Mhlontlo Local Municipality, Chief Albert Local Municipality, Emalahleni Local Municipality, Msinga Local Municipality, Ratlou Local Municipality and Joe Morolong Local Municipalities were the recipients of the grants from USAF