Property Records and Taxpayer Services Proposed 2018 Budget

continuous improvement To provide exceptional assessment, property records, property tax, licensing, vital records and elections services in an environment of continuous improvement

Exceptional service – Continuous improvement

Operating Expenditures Exceptional service – Continuous improvement

Full time equivalent Exceptional service – Continuous improvement

Funding Exceptional service – Continuous improvement

Licensing State of MN Licensing and Registration System (MNLARS) Exceptional service – Continuous improvement State of MN Licensing and Registration System (MNLARS) Real ID Point of sale implementation Statutory fees Physical space Workflow Equipment

Vital Records Passport transactions and revenue Exceptional service – Continuous improvement Passport transactions and revenue Real ID impact Marriage license system Miscellaneous license improvements

Property Records eRecord Statutory revenue Exceptional service – Continuous improvement eRecord Statutory revenue Mortgage registration and deed tax Recording fees Technology Fund: Pictometry, Software maintenance, Equipment, Homestead project, Image server Statutory turnaround time compliance

Image Server Replacement Exceptional service – Continuous improvement Property Records permanent retention requirements 2.7 million records stored Current content management system sun-setting $230,000 non-levy technology fund

Homestead applications Exceptional service – Continuous improvement Direct service improvements Processing improvements Existing infrastructure $50,000 Non-levy technology fund

Property Tax Property Record Information System of Minnesota (PRISM) Exceptional service – Continuous improvement Property Record Information System of Minnesota (PRISM) Increasing collections Electronic payments Tax forfeited land Legislative impact

Assessment Parcel growth Assessment methodology Resources Exceptional service – Continuous improvement Parcel growth Assessment methodology Resources Field tablets Pictometry Mid-year hire Residential Appraiser Parcel count 35% higher than state median

Elections Absentee voting Contract communities ePollbook pilot Exceptional service – Continuous improvement Absentee voting OSS system improvements Contract communities ePollbook pilot November 2017 4 Precincts Assistive voting

Additional Absentee Voting Location Exceptional service – Continuous improvement Absentee voting in Oakdale $30,800 levy funding 28% Absentee Voting - Woodbury Service Center in 2016

Election Management Software Exceptional service – Continuous improvement City and County Election Judge Information County Election Equipment Inventory City and County Precinct Information Election Management Software Centralized Database Judges Precincts Inventory Cloud System Business Continuity Shared Access Funding $100,000 Department Mission Directed fund Ramsey County RFP Fall 2017

ePollbook Grant funding Roster updating Queue management Exceptional service – Continuous improvement Grant funding Up to 75% Roster updating Queue management Voter registration Voter history Future: absentee voting

Property Records & Taxpayer Services Exceptional service – Continuous improvement

Property Records and Taxpayer Services Proposed 2018 Budget