social transition and the contemporary workplace IN THE UNITED STATES Dr. Richard Lewis, Jr., Ph.D. Round Top Consulting Associates 24123 Boerne Stage Road, Suite 119 San Antonio, Texas 78255 roundtop2005@sbcglobal.net

CONTEMPORARY WORKPLACE Presentation Objectives Examine the contemporary American workplace. Discuss preparation for the contemporary workplace. Tips for personal business success. Round Top Consulting Associates

ADDRESSING INCLUSION Impacts on Diversity Issues. Global issues. 24/ 7/365 world. Specialness and average performance. Workplace and employment transition (industrial to a post-industrial economy). Technological and communications changes. Media influences within society. Perceptions of personal entitlement (narcissism). Political and social polarization (us versus them). Round Top Consulting Associates

Intersection creates inequality/tensions in society Race Age Intersection creates inequality/tensions in society Gender Social Class Contemporary Workplace Issues In the United States

Table 2. Comparison of Income, Education, Age, and Birth Factors by Racial/Ethnic Groups, 2009 and 2014* Factor All   White American Asian American Hispanic American Black American Median family income, 2014 $53,657 $60,256 (112 %) $74,297 (138 %) $42,491 (79 %) $35,398 (66 %) Median family income, 2009 $60,088 $62,545 (105 %) $75,027 (125 %) $39,730 $38,409 (64 %) Median family income, 1999 $35,353 $36,915 (104 %) $42,246 (119 %) $23,431 $21,423 (61 %) Per capita income, 2008 $26,964 $28,502 $30,292 $15,674 $18,406 Percentage of families living in poverty, 2009 11.1 % (8,792,000) 9.3 % 9.4 % 22.7 % Median age, 2009 36 years 41 years 35 years 27 years 32 years Percentage with a high school diploma or more (25 years & older), 2009 87.1 % 87.6 % 88.9 % 62.9 % 84.2 % Percentage with a college degree or more, (25 years & older), 2009 29.9 % 30.3 % 52.4 % 13.9 % 19.8 %

Table 1. Median Annual Earnings and Gender Earnings Ratio for Full-Time Year-Round Workers age 15 Years and Older by Race/Ethnicity, 2014 and 2015   2015 2014 (in 2015 dollars)* Racial/Ethnic Background* Women ($) Men Female Earnings as % of Male Earnings of Same Group Female Earnings as % of White Male Earnings All Races/Ethnicities White Black Asian American Hispanic or Latino 40,742 43,063 36,212 48,313 31,109 51,212 57,204 41,094 61,672 35,673 79.6% 75.3% 88.1% 78.3% 87.2% -------- 75.3% 63.3% 84.5% 54.4% 39,667 41,870 33,225 46,327 30,328 50,441 55,534 40,671 56,590 34,575 78.6% 75.4% 81.7% 81.9% 87.7% ------ 75.4% 59.8% 83.4% 54.6%

DIVERSITY AND INCLUSION Five Generational Groups Traditionalists. ( Born between 1922 and1945). Known as loyalists, matures, veterans, greatest generation. 71-94 years of age. Baby Boomers. (Born between 1946 and1964). Optimistic and driven. 52-70 years of age. Generation X. (Born between 1965 and1979). Known as baby busters. 37-51 years of age. Millennials. (Born between 1980 and 2000). Known as Generation nexter’s, Generation Y, Generation Net, Echo Boomers. 16-36 years of age. iGeneration. (Born since 2001). Known as the Post-Millennials, Generation Z. Round Top Consulting Associates

Summary of Age Cohort Characteristics in the United States, 2016 Orientation Traditionalists Baby Boomers Generation X’ers Millennials Perception of Organizations Stability Strategic Operational Particularistic Outlook Practical Optimistic Skeptical Hopeful Work Ethic Dedicated Driven Balanced Not focused View of Authority Respectful Love/hate Unimpressed Confrontational Leadership Hierarchal Consensus Competence Unsure Relationships Self-sacrifice Personal gratification Reluctant to commit Non face-to-face

ADDRESSING INCLUSION Profile of the Future American - 2020 Growing racial/ethnic minority groups and more subcultures. Older population. Leading-edge Baby Boomers turned 70 years of age in 2016 (about 2,000 Boomers turn 65 each day). Less educated and more credentialed. Poorer with a growing working class and working poor. Less competitive globally. Less consumption as a society and lower standard of living. Economic expansion in professional and service positions. Professional positions will grow by 23 %. Service positions will increase by 20 %. 27 million new jobs will require a high school diploma or less. Round Top Consulting Associates

GENERATIONAL ISSUES Social and Cultural Change Impacting the Workplace Dress and appearance. Use of media. Values, attitudes, and beliefs. Communication styles. Demographic diversity.

GENERATIONAL ISSUES New Technology and Non Face-to-face Communication Does not lend itself to non-verbal cues. Difficult to convey emotion and feelings. Brief and quick message transfer. Generally there is little to no context to the message Frequent use of acronyms, text language, and symbols. Overall: makes communication more problematic.

Addressing inclusion Age Cohort Differences. Perceptions and viewpoints may be in conflict. Issues may include the following. Work expectations/work ethic. Education expectations. Perceptions of problems and issues. Views of deadlines and commitments. Defining concepts. Managing people who are older. Adapting to and use of electronic technology. Rewards and compensation. Round Top Consulting Associates

CONTEMPORARY WORKPLACE Educational Challenges in the United States Individuals deficient of independent and critical thinking skills. Unable to link concepts and thoughts into a larger framework. Skimming versus reading. Lack of mathematics background. Lack of scientific skills. Inability to write technical reports and papers. Effective communication skills.

CONTEMPORARY WORKPLACE Ways to Prepare for the Future Workplace Research skills development (quantitative, qualitative, and existing information). Enroll in an international relations course. Appropriate dress and appearance (in context). Critical thinking skills. Improve writing/presentation skills (reports, paper, etc.). Conduct occupant interviews. Complete an undergraduate internship. Round Top Consulting Associates

CONTEMPORARY WORKPLACE Tips for Successful Business Creation Find a product or service niche (need research). Interview individuals and companies. Create a business development plan (budget and feasibility study). Determine client base. Decide about geographic versus cyber location. Initial marketing approach. Set realistic profit expectations. Round Top Consulting Associates

CONTACT INFORMATION Richard Lewis, Jr., Ph.D. University of Texas at San Antonio richard.lewis@utsa.edu roundtop2005@sbcglobal.net 210-458-6759 (UTSA) Round Top Consulting Associates