Send Money Pacific SendMoneyPacific can help.   SendMoneyPacific is a website funded by the Australian and New Zealand Governments. Free service – no cost to you SendMoneyPacific is not a money transfer service but is a website to help you save money Note: It is recommended that this presentation is printed out as notes to support going to the actual website and finding out the information on the live website. Discuss when the RSE worker(s) may want to send money.

Send Money Pacific Costs and Fees Save money when you send money home Why use the SendMoneyPacific website? Save money when you send money home Costs and Fees The main message: workers can save money on transactions which means more money goes home to their families Discuss Costs and Fees and how they reduce the amount that actually reaches the family at home

Send Money Pacific Why use the SendMoneyPacific website? Compare costs when you send money from New Zealand to Fiji, Kiribati, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu or Vanuatu Easy to see the large differences in fees and the hidden costs from money transfer agencies. The main message: workers can save money on transactions which means more money goes home to their families Discuss: What is a Transfer Agency? What fees and costs do they charge?

Send Money Pacific Home Page www.sendmoneypacific.org Compare costs of money transfers Click here to get ”live” foreign exchange rates The basic Cost Comparison can be done from the Home Page. More specific filters are accessible under the ‘show advanced options’ or the ‘Compare’ menu The video on the Home Page has English, Samoan and Tongan versions. It may be appropriate to play this first. Scroll down to bottom of Home Page. If you click on the red bar, you get information from money transfer companies that provide “live rates”

1 2 3 1,2,3 4 Send Money Pacific COMPARE COSTS Click on Compare Select the country you are sending money to 1,2,3 Select the country you are sending money from Click on Compare The results are shown on the next slide 4

Click on an Operator to find out about them Send Money Pacific COMPARE COSTS Table Click on an Operator to find out about them The option where the most money is received at home is at the top of the list The cost of sending NZ$200 Hover the mouse over the symbols on this table to see an explanation of the symbols. See the next slide for more options

Click on ‘filter results’ Send Money Pacific Find more options 1 Select your choices 2 Click on ‘filter results’

MoneyPACIFIC resources Send Money Pacific 2 MoneyPACIFIC resources Watch a video in English, Samoan or Tongan 1 Tools to help you manage your money

Send Money Pacific How can I send my money? Cash – You can send cash and your family can pick up cash in the country that they are in. Card-to-Card – You can send your money by using a bank card and the person you’re sending to can collect the money in cash at an ATM or the money can be spent in stores where the card is accepted International Money Order (IMO) - Your bank will give you an international guaranteed cheque that you send to your family. They can then cash the cheque at their bank or pay it into their bank account. Continued

Send Money Pacific How can I send my money? Bank to Bank Transfer –you can transfer money from your NZ bank account to a bank account in your country. The method used is often called a SWIFT transfer – this is the name of a transfer system. The Internet – Some money transfer companies let you transmit through the internet (online). You need to set up a special account and then the company will send the money to your friend’s bank account or make it available for the money to be collected as cash. Cell Phone and New Technology – sending money is an area that is developing all the time due to new technology. For example, Fiji is well established with mobile phone money transfers – where money is sent to a recipient who receives the funds via their mobile phone. Step 1. Type in the $ amount you want to send home eg $200 Step 2. Select the type of currency you are sending eg New Zealand Dollars NZD Step 3. Select the currency you want to convert the NZD$ to eg Vanuatu, Vatu (VUV) Step 4. Click on “Click here to Perform Conversion”

Send Money Pacific HELP! My family hasn’t received the money I sent! Make sure that the person you sent the money to has contacted the organisation that should pay the money to them. Contact the company that you sent the money through and ask them to find where it is. If the money can still not be found, you should ask for help from your Pastoral Care Worker to take your complaint to one of the dispute resolution schemes.(see below) All financial service providers must belong to a dispute resolution scheme. For more information go to: http://www.consumeraffairs.govt.nz/for-consumers/how-to-complain/financial-service-providers-disputes-resolution (Consumer Affairs).  Step 1. Type in the $ amount you want to send home eg $200 Step 2. Select the type of currency you are sending eg New Zealand Dollars NZD Step 3. Select the currency you want to convert the NZD$ to eg Vanuatu, Vatu (VUV) Step 4. Click on “Click here to Perform Conversion”

Learning Goals To help the RSE worker(s) to: Identify information about organisations and the fees they may be charged to send money home. Calculate approximately how much their family will receive when they send money home. Identify the best deals and time to send money home.   Activities: Test your currency exchange knowledge. Take the quiz by clicking on the tick button below.