Data analysis using Information Collecting and Processing System «IIAS» Aiga Lipenberga Head of Data Provision Division, Electronic Communications and Post Department, Public Utilities Commission of Latvia – SPRK 3rd Meeting of the Benchmarking Expert Working Group 20-21 February 2017, Tbilisi, GEORGIA

Information for market analysis Information on Quality of Service Information requests from service providers on electronic communications sector Information of used technologies for broadband internet services – Broadband questionnaire Information for market analysis Information on Quality of Service Information on provided electronic communication services Information requests regarding electronic communications from European Commission and BEREC* *BEREC - Body of European Regulators for Electronic Communications

Legislative basis for SPRK information requests Regulations Regarding the General Authorisation Regulations for the information submission to SPRK Regulations for the necessary amount of information and submission procedures for market analysis Regulations Regarding Quality Requirements of Electronic Communications Services, Submission and Publishing of Quality Reports

Timetable of the information collection 15th January, Broadband questionnaire 1st February, Market analysis and QoS 215 service providers 355 service providers 300 service providers 15th July, Broadband questionnaire 215 service providers 1st August, Market analysis 355 service providers

Information collection ways Information flows to SPRK from electronic communications service providers Online – using Information collecting and processing system «IIAS» website Paper form by post or electronically signed sent to SPRK email using ~.doc or ~.xls templates

Functional sections of Information collecting and processing system «IIAS» IIAS start page – submitted reports by service providers’ and communication list Communication – communication tool for communication with providers in IIAS environment Service providers – list of all service providers and service providers’ profile information Document list – list of providers’ submitted reports Reports – structured information reports from the raw data Templates – information requests/ providers’ reports building tool

Service provider profile in Information collecting and processing system «IIAS» General information Electronic communications information Requested reports for service provider

Service provider’s «IIAS» profile – General information sections Service provider’s data from the State Enterprise Register database SPRK Registration data Regulated sectors and services Contacts information Other information, e.g. detailed contact information, turnover data etc.

Electronic communications sector Service provider’s IIAS profile – Electronic communications sector information Electronic communications sector Registration data Interconnections agreements Provided services Quality of Service information Represented markets Imposed obligations Scarce resources Tariffs

SPRK’s future plans on data collection All service providers are connected to online system IIAS All requested information including European Commission and other institutions and bodies questionnaires are asked using the IIAS Reporting of the varied information gathered in IIAS on SPRK’s website as publicly available interactive information for service providers and end-users  

Thank you!