B1. PROPworks® New Features Cover example with photo inside the shape Insert new photo: Click on Insert photo-icon on slide and Insert new photo Use Crop Tool under Picture Tools to pan and zoom Beware: when you add or replace a picture, it may come to the front. Right click on it and select ‘Send to back’ to re-arrange it. To update the text, just click on the text To get more slides with this layout just copy this slide and paste Please insert the other company’s logo in the same size as the Amadeus logo, with no background and reverse out colour © Amadeus IT Group and its affiliates and subsidiaries The PROPworks Dream Team Amadeus Airport IT Americas, Inc. – 2017 User Conference

Agenda Introduction Features and Enhancements Technical Updates Q&A Amadeus Look and Feel ESB Financial Interfaces Ad-Hoc Billing User/Contact Linking Reported Activity Summary e-Invoice Enhancements Copy Previous Records Portal Enhancements Technical Updates Wildfly 10.1 Embedded JDK Updated Installer IP Address Binding PA-DSS Revalidation for Cashier POS Q&A © Amadeus IT Group and its affiliates and subsidiaries

Introduction © Amadeus IT Group and its affiliates and subsidiaries

Introduction What to expect at this conference 30-min sessions A few notes before we get started What to expect at this conference Transformation “It’s all about Change” To quote Frasier: “I’m listening…” 30-min sessions Based on Feedback from Last Conference More topics in the same amount of time © Amadeus IT Group and its affiliates and subsidiaries

PROPworks as an Amadeus product © Amadeus IT Group and its affiliates and subsidiaries

Say goodbye to the old… © Amadeus IT Group and its affiliates and subsidiaries

Presenting the Amadeus PROPworks Amadeus Look And Feel and Branding Favorites List Anchored Main Menu © Amadeus IT Group and its affiliates and subsidiaries Dynamic Font Sizing

A New Way to Receive Notifications Notification Icon Notification Icon and Panel © Amadeus IT Group and its affiliates and subsidiaries

Remember the old screens?

Improved Screens Favorites List Collapsible (Hidden) Main Menu Maximized Screen Sizes New Icons © Amadeus IT Group and its affiliates and subsidiaries

Managing your Favorites List © Amadeus IT Group and its affiliates and subsidiaries

Your own branding is still possible… And this is just the beginning… © Amadeus IT Group and its affiliates and subsidiaries

ESB Financial Interface © Amadeus IT Group and its affiliates and subsidiaries

ESB Financial Interface Introducing External Financial System Data Exchange though ESB The Amadeus Enterprise Service Bus (ESB) was designed for Communication between systems that exposed interfaces Data mapping and rules-based transformation to meet specific interface needs A Goal for PROPworks is to utilize ESB Services for all data exchange Remove dependency on external system structure and requirements Flexibility to adapt to changing requirements without coding changes To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

ESB Financial Interface PROPworks 8.4 has added new Processes and Web Services Customer and Invoice Data Sharing through ESB For ERPs like SAP, PeopleSoft and Oracle, and Others For IATA Billing Integration For Data Warehousing, Etc. Open Period and GL Code Validation through ESB Web Service for Payment Interface data exposed through ESB To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

ESB Financial Interface PROPworks Financial System Interface – The Old Way Oracle AR SAP AR PeopleSoft AR PROPworks Data Mapping for Oracle Data Mapping for SAP Data Mapping for Peoplesoft Interface Configuration Control Panels Oracle SAP PS Open Period & GL Code Validation Payment Interface To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

ESB Financial Interface PROPworks Financial System Interface – The New ESB Way PROPworks Raw PROPworks Customer & Invoice data sent to ESB Single Control Panel for Batch Customer & Invoice Transfer Single Open Period Validation & GL Code Validation New Payment Web Service exposed through ESB Realtime Transfer of New and Updated Customer data. ESB PROPworks Payment Web Service exposed. ESB transforms PROPworks data for calls to External System Web Services. Web Services Exposed for External Systems to Respond. Oracle AR SAP AR PeopleSoft AR Other 1 Other 2 To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries Attend presentation B2b-ESB Financial Interface today Find out the What, Why, and How this new feature can support your Financial Interface

Ad Hoc Billing © Amadeus IT Group and its affiliates and subsidiaries

Ad Hoc Billing 1. Uses a special ‘Ad Hoc Agreement’ Billing for a customer that has no PROPworks Company or Agreement set up 1. Uses a special ‘Ad Hoc Agreement’ 2. Customer details are entered at Bill Time on the One Time Charge screen 3. Results in an invoice addressed to the ad hoc customer Useful for ‘single event’ customers… Itinerant GA operator Special event rentals Special use permits Recover cost of damages … where payment is not due immediately To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Ad Hoc Billing To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

User/Contact Linking © Amadeus IT Group and its affiliates and subsidiaries

Linking a New User Account to Contact Record Before… After 1. Open the Company Screen 2. Retrieve the Company for the Operating Org 3. Add the new Contact, save 4. Open the User Account screen 5. Create the new User Account 6. Link that Contact to the new User Account, save 1. Open the Manage Users screen. 2. Add Contact Info for the new User Account, save 3. Add new User Account information, save To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Linking a New User Account to Contact Record To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Linking a New User Account to Contact Record To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Linking a New User Account to Contact Record To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Enforce User – Contact Link Enforce Link is Set in TK Defaults screen 1. Cannot save a new user unless the link exists 2. Existing users cannot log in until their account is linked to a contact 3. Valid email address is required To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Enforce User – Contact Link Forces each PROPworks user to have a Contact Record To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Enforce User – Contact Link Forces each PROPworks user to have a Contact Record To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Self Service Contact Info Each user can update his/her contact info in User Preferences To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Reported Activity Summary © Amadeus IT Group and its affiliates and subsidiaries

Reported Activity – Summary Screens Search Process Opens to Summary screen when multiple months retrieved. Opens to Detail screen when single month returned. To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Reported Activity – Summary Screens Drill down Summary to Detail Screen To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Reported Activity – Summary Screens Ex: Total Sales for the Year for a single Agreement Total per month. Sorted in reverse order (recent at top) Total for period To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Reported Activity – Summary Screens Ex: Total Sales for the Month for all Agreements Total per Customer per month. Total for period To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

e-Invoice Enhancements © Amadeus IT Group and its affiliates and subsidiaries

E-Invoice Enhancements Specify default behavior to email invoices or not (by Invoice Type) Prior to this, it defaulted to “Email Invoices = No” for all Invoice Types. To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

E-Invoice Enhancements Specify default behavior to email invoices or not (by Invoice Type) When adding that Invoice Type to any Agreement, the Email Invoice field will default to however specified. To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

E-Invoice Enhancements Specify emailed Invoices to be grouped into a single PDF or separate PDFs (for a customer) This is a system wide setting. To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

E-Invoice Enhancements Specify emailed Invoices to be grouped into a single PDF or separate PDFs (for a customer) Results from “Single Invoice Attachment” Setting = Yes = No To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Copy Previous Record © Amadeus IT Group and its affiliates and subsidiaries

Copy Previous Records Improved Copy Feature Aviation Statistics The Copy feature will now look for the last time Activity was entered, rather than the previous month’s Activity. Before, if not Activity was not entered for the prior month, nothing was copied. This is useful when you have seasonal flights which may have many months without Activity between each season. To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Copy Previous Records New Copy Feature in Reported Activity To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Copy Previous Records Reported Activity Useful when entering Activity at the Leasehold/Category/Product levels Previously had to find the Leasehold and Product record in a long list. © Amadeus IT Group and its affiliates and subsidiaries

Copy Previous Records Can Now: Reported Activity Can Now: Single Add (and choose from the long list) Copy (Copies the Structure from the previous Reported Activity) © Amadeus IT Group and its affiliates and subsidiaries

Copy Previous Records March 2017 Reported Activity March 2017 Activity structure….. Copy Previous Records Reported Activity March 2017 © Amadeus IT Group and its affiliates and subsidiaries ….copied to April 2017 Activity

Copy Previous Records Fixed the Copy Feature! One-Time Activity Can copy a ONE-TIME charge by clicking the Copy button or by pressing F4. Users can change values in the fields without losing the other values. Useful for situations such as when an adjustment needs to be made to all Airline Agreements. Can keep copying the ONE-TIME charge and just change the Agreement Number To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Copy Previous Records Users Can now create a new User by copying an existing User. To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Copy Previous Records Users Copies the existing User’s roles into the new User. To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Copy Previous Records Useful when a new User needs many Roles. Users No long have to add each individual Role, just copy another User who has the same Roles To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Portal Enhancements © Amadeus IT Group and its affiliates and subsidiaries

Portal Enhancement Custom Screens To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Portal Enhancement Have Names Custom Screens Have Names Can be Submenus (They link to other screens) Can link to external sites (Airport Website, Customer Payment Portals, etc.) Have Icons To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Portal Enhancement Can Configure Roles to limit Customer Access Custom Screens Can Configure Roles to limit Customer Access Role can be added to a User in the User Administration screen To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Portal Enhancement Custom Screens To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Technical Updates © Amadeus IT Group and its affiliates and subsidiaries

Technical Updates Moved from Wildfly 8.2 to Wildfly 10.1 Application Server Updated Moved from Wildfly 8.2 to Wildfly 10.1 Requires JDK 8 which comes embedded with installer Now uses a single port using Http Remoting HTTP/2 support To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Technical Updates Client Now Requires Java 8 Client Updates Client Now Requires Java 8 Changed Messaging Framework from HornetQ to Artemis Artemis is a newer implementation of the JMS framework To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Technical Updates Change of Web Service API from SOAP to RESTful Simple Object Access Protocol (SOAP) is a standards-based Web services access protocol that has been around for a while.  Representational State Transfer (REST) is the newcomer to the block. It seeks to fix the problems with SOAP and provide a truly simple method of accessing Web services Requires Amadeus Enterprise Service Bus (ESB) Will be deprecating SOAP API To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Technical Updates Benefits of RESTful Services over SOAP REST is more dynamic, no need for creating and updating WSDL. REST is not restricted to XML format. REST web services can send plain text, JSON, and also XML. Can execute GET RESTful calls by simply entering the URL in the browser To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Technical Updates loadCompany – Used to add a new company to PROPworks Added 6 New Web Services loadCompany – Used to add a new company to PROPworks loadContact – Used to add a new contact to PROPworks updateCompany – Used to update existing company data updateContact – Used to update existing contact data loadPayment – Used to load payment information loadPaymentAllocation – Used to allocate Payment to an existing invoice NOTE: These are only available on the RESTful API To update the text, just click on the text More slides with this layout: Copy slide and paste © Amadeus IT Group and its affiliates and subsidiaries

Questions & Answers © Amadeus IT Group and its affiliates and subsidiaries

“The price of doing the same old thing is far higher than the price of change.” - Bill Clinton “You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.” - R. Buckminster Fuller © Amadeus IT Group and its affiliates and subsidiaries http://www.inc.com/david-van-rooy/33-awesome-quotes-to- inspire-positive-change.html

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