Coor HQ in Kista, Stockholm Coor Smart Office Coor HQ in Kista, Stockholm Kati Barklund 2016-10-05

PRESENTER BIO Kati Barklund Group Innovation Manager, Coor Group -WE Strategic Advisory Group -WE Global Ambassador -IFMA Sweden, Board member Kati helps organizations create smart workplaces that are attractive, productive, efficient and sustainable, and this over time.

ALIGNING THE WORKPLACE TO THE BUSINESS Attractiveness – strengthen brand and attraction Productivity – satisfaction/engagement/health/innovation/performance Efficiency – optimization of cost, space and resources Sustainability – people, planet and profit

OUR SMART OFFICE CONCEPT & PROCESS People centered Activity based Designed for flexibility Technology & Service enabled and enhanced Sustainable Smart Office is a continuous Change Journey which continues over the whole Workplace Lifecycle!

IMPACT TO THE BUSINESS Strengthened brand and attraction Improved self-evaluated satisfaction (96%), communication, collaboration and productivity Cost-efficiency through utilization of less space (>20%) and materials, energy, fewer moves, room for more people (>15%) etc. Improved sustainability

MANAGING METRICS Smart Office (Kista) 2013-2016 96% satisfaction after change Continued satisfaction Great work environment with encouragement for collaboration and movement Development areas: ventilation in one zone, sound in other zone, generally more project related space needed in the office

KEY CHALLENGES Fear “Old” building Less central location Workplace lifecycle management Fear of leaving my own workdesk Will I get the kind of place/space I need? Will I have access to info that I need when I need it? Will I be able to sit besides the person/s I want to? Will I be able to concentrate? Ergonomy, hygiene, personal belongings etc

KEY LEARNINGS Have a clear vision and clear goals that are well established among top management prior to the change Base the solution on a solid pre-study analysis View workplace management as a process that must continuously be monitored, adapted and developed

Coor Smart Office, Coor HQ in Kista, Stockholm QUESTIONS & COMMENTS Coor Smart Office, Coor HQ in Kista, Stockholm Kati Barklund 2016-10-05