NERCOMP conference March 30, 2011 Faculty Engagement with Instructional Technology: An Approach that Works NERCOMP conference March 30, 2011
Our Community 13 master’s programs 2 doctoral programs 100 faculty 900 students 200 courses 3,000 professional education participants 27,000 alumni
Our Campus Harvard Square 3 buildings plus significant rented space 35 classrooms Fully wired campus
Our Department Admin Dean CIO Systems Research App Dev Help Desk Desktop AV Inst Tech
Our School’s Mission To prepare leaders in education and to generate knowledge to improve student opportunity, achievement, and success.
Our Team’s Mission Research / pilot Educate community Broaden uses
Has this ever happened to you?
What faculty engagement challenges do you face?
Instructional Technology: Then 2005
Instructional Technology: Then No plan A person, not a team Tech support for underwhelming course site Languishing multimedia lab Siloed class session video service Benevolently ignored by community Perception TIE did all instructional technology
Building the Business
Instructional Technology: Now Mission Services Team ePlatform Physical Spaces Process Outreach Approaches Tracking / Reporting
Our Services (IT Speak) Pedagogical consultation Course platform Web conferencing Streaming video Digital content development Clickers / SMART board Multimedia assignments / lab Associated technical training Research / pilot emerging techs Remains the same
Our Services We help students: We help faculty: Increase active student processing in the classroom Bring the world into the classroom Communicate with students outside the classroom Maximize class teaching time We help students: Learn necessary background content Revisit course content to reinforce learning Collaborate virtually on projects Demonstrate understanding of course content
Our Team Kristin Sullivan Manager of Instructional Technology Susan Eppling Instructional Media Developer Gino Beniamino Instructional Technologist Jason Gorman Instructional Designer
Our ePlatform
Our Physical Spaces
Our Process Kick-off / planning Instructional design phase revise assess reflect Kick-off / planning Instructional design phase Technical development Training / dry runs / testing Launch
Hear From Our Faculty
Ideas / Needs Generation Ed Tech Students Faculty
Our Outreach Approaches events word of mouth web sites monitors consult email
Our Project Tracking / Reporting
Online Exec Ed Institute
What’s Next Distance learning Mobile learning Clickers in classroom Student services Assessment Streaming video 2.0
Top Tips Everything always starts with a conversation. Instructional design first, technology second. Speak their language! Think like a teacher, not a technologist. Design and run your team like a business within a business. Don’t be afraid to consider how your team could improve. Track projects and analyze data. Are you working across programs, on all services? Partner with faculty on a new project with goal that they will become self-sufficient in the future. Make time to really understand needs then ask how you can help meet those needs. Define your core set of technology tools and promote their use over alternatives. Remember, technology happens…roll with it!
Questions? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?
Thank you! http://isites.harvard.edu/k66301 Kristin Lofblad Sullivan, manager of instructional technology Jason Gorman, instructional designer Gino Beniamino, instructional technologist Susan Eppling, instructional media developer http://isites.harvard.edu/k66301