HUD System Performance Measures What are they? What do they mean to me? Emergency Shelter & Housing Assistance Program (ESHAP) January 11 & 12, 2017 Bangor Savings Bank, 5 Senator Way, Augusta, Maine 04330 Donna Kelley, LCSW Kennebec Behavior Health

What is System Level Performance Coc’s are charged with designing a local “system” to assist those experiencing homelessness The Mckinney-Vento Act as amended by the Hearth Act broadened the federal performance paradign System Performance creates acountability for how well the COC we have serves people and maximizes resources

Purpose of System Performance Measures Ensure collective and common understanding of the systems intent and goals. Reduce Homelessness. Focus on measuring system impact of programs vs individual program impact. How it all works together to achieve the goal. Help COC and community monitor progress systemically toward the goals of ending and preventing homelessness. Help HUD monitor progress on Federal goals and how their funds are used. Identify areas of improvement, high performance and or need. Meet Hearth Act requirements.

How it will be used HUD will use performance data to set national targets. For the system generally not subpopulations. COC’s should be using HUD targets to inform bench marks for local targets. Local targets should consider: Type and need of homeless populations COC priorities Other system needs or circumstances (rural)

Who’s role is this? Systems performance measures are a product of the collective efforts of all within the system. Services providers providing the services Service providers entering data of the clients and services in the system. HMIS leads maintaining and analyzing data entered into the system COC leadership develop plans, strategies, goals to improve measures going forward and set priorities to effect change.

What does this mean to me? Service providers need to understand how the programs and services work together toward the overall efforts. Service providers need to understand the impacts of their data in the over effort and process. Services providers need to ensure timely and accurate data entry for the quality measures to be useful and accurately depict the system. Help inform HMIS and COC’s of project operations, special populations and needs.

What are the Performance Measures? There are Seven System Performance Measures. Most measures utilize universal data elements entered into the HMIS system. There are Eight types of projects that have information contribute to System Performance Measrues. HMIS and PIT data is used.

The Seven Measures Length of time Homeless Extent to which those who exit homelessness to PH return to Homelessness ( recidivism) Number of persons Homeless Employment and income growth for homeless persons is COC funded programs Number of persons who become homeless for the first time. Homeless prevention and hosing placement of persons defined by category 3 of the HUD homeless definition in COC funded projects Successful Placement from Street Our teach and successful placement in or retention of PH.

Who Contributes? Emergency shelters Transitional Housing Permanent Supported Housing ( DX required) Street Out Reach Safe Havens Permanent Housing Permanent Housing with Services PH - Rapid Rehousing

What impacts Systems Performance? Ensuring all bed are covered and reported Ensuring the project type is accurate for the info being reported Who is counted Reporting period Client universe Data Quality Timely Accurate Complete Identifying and addressing conflicting data.

How might system performance effect projects? COC’s and HUD may change benchmarks HUD and COC may change priorities Funding for some types of projects might be dependent on the larger performance of the system vs just their project performance. Poor performing projects will impact the system overall Funding may be determined by system and or project performance.

Resources HUD system performance measures page on HUD exchange Includes introductory guides and webinars McKinney-Vento Act. Hearth Act ESG Interim rule COC interim rule