Motivating yourself and others SD SHRM Conference May 4, 2017

Introduction Welcome Pierre – my home for 25 years Rules – restaurants, socializing and things to do SHRM Celebrate HR Learn Network with colleagues Hang out with people who share your pain

Overview Focus of Presentation What motivating people means What it takes to motivate Building your capacity Building the capacity of those around you Setting goals and getting others to agree they are worthwhile

MOtivation Examples often focus on competition “Dig deeper” “Give me 110%” “I need you from the opening tip until the buzzer” “Winners never quit and quitters never win” “There’s no “I” in the word “team” 7 “Ps” - Proper Preliminary Planning Prevents Piss Poor Performance

ASPIRE DREAM Success teamwork Journey An example of inexpensive, framed art that was wildly popular in the late 1980s and into the 1990s. (Actually still hangs in many offices today!)

Motivation If a pretty picture and a cute saying are all it takes to motivate you, you probably have a very easy job – the kind robots will be doing soon.

President at 43 Years Old "It is not the critic who counts, nor the man who points how the strong man stumbled or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena; whose face is marred by dust and sweat and blood; who strives valiantly...who knows the great enthusiasms, the great devotions, and spends himself in a worthy cause; who, at best, knows the triumph of high achievement; and who, at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who know neither victory nor defeat."

Reality “During my 18 years I came to bat almost 10,000 times. I struck out about 1,700 times and walked maybe 1,800 times. You figure a ballplayer will average about 500 at bats a season. That means I played seven years without ever hitting the ball.” - Mickey Mantle 20-time All Star baseball player 7-time World Series champion 3-time MVP

Leadership For others to be motivated by you, they must view you as someone they would follow Leadership takes work Others must respect you Have you thought about your leadership capacity?

“People will believe in you if you believe in yourself.” Leadership “People will believe in you if you believe in yourself.” -Christen Dominique

Leadership Capacity Assessment Leadership Capacity – 7 Critical Components to Assess Style – how you want to lead and how you actually do Potential – recognize your limitations and your reach Skills – communication, bringing others together Qualities – work ethic, leading by example, compassion Traits – punctuality, humility, accepting Competencies – education, experience, training Effectiveness – meet timelines, guide others, reach goals

Leadership capacity building The best way to build leadership capacity is to gain respect of those you interact with No one is entitled to respect – especially those who demand it! Leaders must earn respect Earning respect is dependent on how you treat others Important to note that respect can be earned by people at all levels of your organization

Earning Respect Be Consistent Be Punctual Be Responsive

Earning Respect Be Right Much of the Time, but Admit Being Wrong Sometimes Forgive Others and Yourself for Mistakes Show Respect to Others – Wrong and Right Help Those who are Holding You Back (seriously?)

Build Those around you Essential to Success They Make You Look Good (and proud!) Organizational Success Loyalty and Commitment

Build those around you Capability – educated or trained for position “Right Fit” – culturally, passion, heart Set Example Mentor

Build those around you Don’t Micromanage Let Them Set Goals and Own Them Celebrate Wins Learn FROM Them

Give them opportunities! Confidence Build those around you Give them opportunities! Confidence

Human resources stories Just a little humor to share

Achieving goals Leadership is setting goals and getting others to believe in them… The team has to see benefit You need their buy-in Give them freedom to use imagination

motivation Motivation is about the other person What fills THEIR bucket Only possible if you truly know them Only possible if they trust and respect you

Human nature What do you LOVE to do? How much time do you spend doing it? Money and time…key indicators Follow your passion…even in work

Video

Closing Commencement addresses Special messages Anna Quindlen Thank you for what you do and be well