ACTi’s Market Application Suite (MAS) CAR Service Assurance

Architecture Overview MAS Clients ACTi Cloud MAS ACTi ALPR Server 2 Internet Site 1 ALPR Application Suite ACTi Cameras ACTi ALPR Server 2 ACTi ALPR Server 2 ACTi Cameras Site 2 Site N ACTi Cameras ACTi Cloud MAS: ALPR Application Suite

Car Service Centers

The Challenges of Car Service Centers Arguments between car service centers and customers due to the possible car damages during the service. How do they dealt with it now (if they do anything at all)?  Manually take pictures or take manual records? However, Employees often forget to do documentation or don’t do it properly. Customers feels unsafe when going to car services centers

a. License Plate record is created

Automatic Snapshots/Videos of all cameras around the service station a. Provide evidence for customer’s claim b. Provide evidence for staff performance evaluation

Staff can check service status with real time image at any time a. Notify if service exceeds average turnaround time b. Search for car location within the facility based on license plate

4 a. Automatically make snapshots/videos available with reference to the License Plate

Demo http://122.146.59.118/ConvergentWaves/MAS_Client/StationDetail/EventList.aspx