Dynamic Hotel Commissions April 2017

Agenda What is Expedia TAAP’s new Dynamic Hotel Commissions Program? Program Benefits for Travel Agents Booking Dynamic Hotel Commissions Other Recent US TAAP Program Enhancements Dynamic Hotel Commissions Program Recap Q&A

What is Expedia TAAP’s Dynamic Hotel Commissions Program? On April 1, 2017 Expedia TAAP will be replacing the current Expedia TAAP hotel commissions payment model, i.e. ESR, EEM, & GDS The new Expedia hotel commissions payment model will be truly dynamic Expedia TAAP’s new Dynamic Hotel Commissions Program will provide travel agents with the opportunity to maximize the hotel commissions they earn with Expedia TAAP Other TAAP LoB’s will continue to be paid at their current commission percentages, i.e. activities, cars, & packages

Dynamic Hotel Commissions Program Benefits With the introduction of dynamic hotel commissions, travel agents’ earning goals will be better aligned with Expedia TAAP The new hotel commission tiers have been defined to ensure commission parity if you continue to book at the same TAAP hotel production you had booked in 2016 However if you modify your hotel booking patterns, i.e. hotel supplier, room type, rate plan, etc., travel agents will potentially have the ability to earn more than you did with TAAP’s previous hotel commission program TAAP’s new dynamic hotels commissions will pay the same commission whether the booking is an Expedia Collect or Hotel Collect booking

Dynamic Hotel Commission Levels The new US TAAP standard level hotel commission payment model: Is based upon several factors at time of booking, i.e. hotel supplier, trip dates, availability, room rate plans, etc. Is not based upon a specific property type Commission Tiers Standard Level* Premium Plus 11% Premium 9% Basic Plus 7% Basic 3%

US TAAP Other Lines of Business Payment Structure LOB Standard Level Commission Earned Car Rentals 6% Packages <3 Nights 3% Packages = or >3 Nights 5% Activities & Attractions 10% Expedia TAAP Services/Products Included Travel Agents are Provided Service by a Dedicated US TAAP Customer Service Department Yes Travel Agents have the Ability to Take Advantage of TAAP’s Special Offerings All TAAP Commissions are Paid on the Gross Price of the Booking Including Taxes & Fees

Booking Dynamic Hotel Commissions Welcome and introduction Expedia.com/TAAP

Booking Process Beginning on Apr 1st when you sign into your TAAP account you will see the new TAAP dynamic hotel commissions announcement

Booking Process The dynamic hotel commission tiers will be identified by the number of bars Premium Plus Premium Basic Plus Basic

Booking Process At the top of the TAAP hotel shopping page will be a dynamic hotel commission tier reminder

Booking Process ESR/EEM/GDS labels will be replaced with the new commission tiers

Booking Process You will have the Ability to Filter Requests by Pay With Expedia or Pay At Hotel

Booking Process At the bottom of the TAAP hotel shopping page a possible commission tier change alert will be displayed

Booking Process On the room type selection page available hotel commission tiers will be presented

Booking Process On the payment options page available hotel commission tiers will again be displayed

Booking Process Starting in early April the hotel payment check out page will now also include the hotel commission tier you are booking.

Hotel Dynamic Commissions Reporting TAAP’s reporting will be updated to include new hotel commission tiers & Expedia Collect or Hotel Collect information

Other Recent TAAP Enhancements Welcome and introduction Expedia.com/TAAP

TAAP Agent Only Discounts Be sure to look for TAAP travel agent only discounted hotel rates when shopping for hotels

HomeAway Inventory A portion of HomeAway’s inventory is now available when you are searching for vacation home rentals. HomeAway’s entire inventory should be available for purchase on TAAP by the end of 3Q17.

Groups Need to book 9+ hotel rooms? Now you can with TAAP’s new partnership with HotelPlanner!

Expedia TAAP’s Dynamic Hotel Commissions Program Recap On April 1, 2017 Expedia TAAP will be replacing the current Expedia TAAP hotel commissions payment model, i.e. ESR, EEM, & GDS Other Expedia TAAP LoB’s will continue to be paid at their current commission percentages, i.e. activities, cars, & packages Expedia TAAP’s new Dynamic Hotel Commissions Program will provide travel agents with the opportunity to maximize the hotel commissions they earn with Expedia TAAP TAAP’s dynamic hotels commissions will pay the same commission whether the booking is an Expedia Collect or Hotel Collect booking With Expedia TAAP’s Dynamic Hotel Commissions travel agents will have the ability to earn more!

Who to Call for US TAAP Support Phone: 1-866-925-7718 (option 4) Email: support@expedia-agents.com will assist you with: TAAP Dynamic Hotel Commissions Program Information TAAP Account Sign-in and Booking Guidance General TAAP Program Questions

Thank You!