Seamless Secure Superfast Bus Booking 06.03.2016

Bus Booking in mStore Goibibo as Travel partner Seamless customer journey mStore serves all travel needs – Hotel, Flights and Bus

1 Customer Journey Login to Kotak Mobile Banking app Hotel Booking VIVEK SINHA Hotel Booking 1

Bus Booking Go to mStore Slide left to come on ‘mStore’ section 2

Bus Booking Select Bus Booking 2

Bus Booking Begin Search Enter Journey details and search 3

Bus Booking Select Bus 4

Bus Booking Select Seat 5

5 Bus Booking Verify details Enter Promo code to get discounts No data entry as pre-filled customer name, e-mail & contact details make it easy to proceed quickly 5

6 Bus Booking Make payment Easy to select payment option for quick check-out 6

7 Bus Booking Customer receives bus ticket in e-mail Refer ‘My Bookings’ to check booking details 7

Superior experience on Kotak mobile app Single Sign-on with Mobile Banking app to Bus booking Pre-filled customer contact details for quicker booking Tickets mailed to customer and made available within app Convenience Easy to select payment option - No need to remember lengthy account/credit card details Faster payment Two-factor authentication in Mobile Banking app ensures secure transactions Secure

Thank you