DOMESTIC SUPPLY CHAIN PROGRAMS Reference Sheet ETA & Expectations: The ETA Management Program is designed to drive operational improvements in our supply chain, specifically for complete fulfillment of our purchase orders within the ETA window. All requirements must be met to be compliant. (Collect Routing & Shipping Process) Routing Request Compliance – (5% of non-compliant COGS PO/item level) A routing submission in FOM must occur MORE THAN 3 FULL BUSINESS (Saturday & Sunday are not considered business days) days prior to the start of the PO Ship Window. Routing within the 3rd day is not considered compliant. See below for calendar examples POM feeds FOM 3x a day ( 1:40 am, 1:15pm, and 4:20 pm) ,depending on when change is made, PO may not be available until next day for vendor to submit for routing in FOM Carton Routing Compliance ($150 per PO/Routing ID) The number of cartons routed for in FOM should match the ASN, once vendor has routed in FOM no further PO QTY changes should be made. *Ship Window Compliance – (5% of non-compliant COGS PO/item level) Load must be picked-up by the carrier within Ship Window indicated on the PO. If there are TRU issue preventing this notify, RRES@toysrus.com Fill- Rate Compliance- (5% of non-compliant COGS PO/item level) TRU expects 100% fulfillment of current purchase orders. Failing to fulfill orders completely may result in non-compliance. Fill-rate is measured the Sunday after the ETA week. (I.E ETA WK 35 9/28 – 10/4, fill-rate measured on 10/12) (Pre-Paid Appointment & Process) Appointment Request ––(5% of non-compliant COGS PO/item level) Appt. request Must be submitted By Tuesday of ETA Week in LEAN Appointment System. If LEAN assistance is needed reach out to dllogtnd@toysrus.com Late/No Show Appointments- ($150 per Vendor/Appt.) The carrier is expected to arrive at their confirmed LEAN appointment time. Delivery Compliance (Early Receipt/Late Delivery) - (5% of non-compliant COGS PO/item level) Goods are expected to be delivered during the ETA Week, NOT PRIOR and NOT Later. Fill- Rate Compliance- (5% of non-compliant COGS PO/item level) TRU expects 100% fulfillment of current purchase orders. Failing to fulfill orders completely may result in non-compliance. Fill-rate is measured the Sunday after the ETA week. (I.E ETA WK 35 9/28 – 10/4, fill-rate measured on 10/12) GENERAL COMMENTS: If there are concerns that you believe will create non-compliance reach out to vendorcompliance@toysrus.com *Note: Only RRES is capable of suppressing Late Ship Window violations.