MYSHOPAUTO THE PROCESS

MYSHOPAUTO THE PROCESS Ease of Communications will increase retention

MYSHOPAUTO THE PROCESS Log on to web based communications HUB Enter Name & Password “CLICK”

MYSHOPAUTO THE PROCESS MESSAGE MANAGER Documented DIGITAL Communications From Service Writer (SW) to Technician Technician to Parts Parts to the Service Writer Technician to Service Writer Service Writer to Customer

MYSHOPAUTO THE PROCESS No Telephone Tag with your customer 2-Way Messaging between your customer and your shop Notifications of vehicle repair requirements sent right to your customers smartphone while the vehicle is on the lift. Documented accept and decline by the customer Simple to install Simple to use Free to install on your customers IPhone or Android Smartphone Your Cost is less than a cup of Starbucks a day for most shops

MYSHOPAUTO THE PROCESS Access MYSHOP by entering username and Password “CLICK” ***

MYSHOPAUTO THE PROCESS Service Writer Selects customer “CLICK”

MYSHOPAUTO THE PROCESS SW completes necessary fields for MPI VIN# (copy and paste Year / Make / Model Tag or Plate # Selects Save “CLICK”

MYSHOPAUTO THE PROCESS Service Writer Selects customer “CLICK”

MYSHOPAUTO THE PROCESS 3. SW selects Task MPI 4. SW selects Tech 5. SW may enter RO number 6 SW enters any special instructions 7. SW assigns work “CLICK”

MYSHOPAUTO THE PROCESS Technician logs in using user name and password

MYSHOPAUTO THE PROCESS Technician selects RO “CLICK”

MYSHOPAUTO THE PROCESS Technician digitally documents MPI “CLICK”

MYSHOPAUTO THE PROCESS Left Head Light Technician Completes MPI and requests parts pricing “CLICK”

MYSHOPAUTO THE PROCESS Technician “CLICKS” sends MPI digitally to SW

MYSHOPAUTO THE PROCESS Technician when MPI is completed 1 Select Service Writer 2 Select text “MPI Completed” 3. Sends Message “CLICK”

MYSHOPAUTO THE PROCESS Parts logs in using user name and password

MYSHOPAUTO THE PROCESS Parts selects the RO requiring parts pricing “CLICK”

MYSHOPAUTO THE PROCESS Parts Department completes parts number, and pricing and sends pricing to Service Writer “CLICK”

MYSHOPAUTO THE PROCESS Parts department sends message Pricing Complete “CLICK”

MYSHOPAUTO THE PROCESS Parts Department 1 Selects SW 2. Selects Pricing Complete 3. Selects Send Message Pricing Complete

MYSHOPAUTO THE PROCESS SW receives message MPI Completed

MYSHOPAUTO THE PROCESS SW Selects customer Selects Task

MYSHOPAUTO THE PROCESS Service Writer Completes cost information Combination of parts pricing, labor cost or menu pricing.

MYSHOPAUTO THE PROCESS SW Reviews and corrects estimated cost and presents Digital MPI to customer via chat, email, computer or printed paper “CLICK”

MYSHOPAUTO THE PROCESS “CLICK”

MYSHOPAUTO THE PROCESS Just the Facts from the Digital MPI Accept Decline and Return Ease of Communications will increase retention

MYSHOPAUTO THE PROCESS Build RETENTION & REVENUE Tether Your Customer with their SMARTPHONE Schedule your Customers NEXT APPOINTMENT Remind your Customer of NEXT INSPECTION

MYSHOPAUTO THE PROCESS Build RETENTION & REVENUE Tether Your Customer with their SMARTPHONE Remind your Customer of NEXT INSPECTION Schedule your Customers NEXT APPOINTMENT Ease of Communications will increase retention

MYSHOPAUTO THE PROCESS Simple easy to use communications To and From Your customer Ease of Communications will increase retention

MYSHOPAUTO THE PROCESS Ease of Communications will increase retention