Citrix Service Provider Darren Harding – CSP System Engineer Alex de Haro – Partner Account Manager CSP Marco Massaro – CSP Market Development Manager

2016 building momentum Over 1 Million users 3000+ Partners 37,000 NetScaler Instances

Hosted DaaS Market 29.1% CAGR 2014-20191 Anticipated DaaS Market Growth 29% 31% 10% ANTICIPATING GREATER THAN 50% GROWTH ANTICIPATING 15%-50% GROWTH ANTICIPATING 5%-15% GROWTH 67% 2019 4% 29% Source : IDC, Sept 2015 Source : 2016 DaaS Global Market Trends: The Service Provider Perspective, Citrix

Changing customer profiles 2016 Average Size of DaaS Customer in Terms of Seat Count Circa 2014

Small and Medium Business – Needs and Drivers Lack Technology Expertize1 Cloud is the New IT Infrastructure for SMBs1 Only 19% of SMBs have dedicated IT Unaware of IT products and solutions Heavy reliance on service providers Lack of robust mobile strategies 92% of SMBs use one cloud business solution 87% use at least one cloud infrastructure solution Med sized businesses considering a Hybrid-Cloud approach SMB Needs and Drivers Mobile Solutions are Essential Business Enablers1 60% agree that mobile solutions critical to their business 86% agree that mobile apps are a complement to traditional business apps 71% believe that mobile apps will replace some traditional solutions entirely 1SMB Group

Citrix Delivers What Matters Most to Service Providers Customer Value More end-user services Simplified IT functions Encouraging repeat purchases End-User Experience Intuitive use, simplicity Experience optimized for every device Graphics fidelity Native feel Platform Implementation Multi tenant Reference Architecture Tools & automation Simple scaling Azure Increased ARPU Broad service portfolio Higher-value services Simple service up-sell and provisioning Growth Economics Pay-as-you-Go licensing Replicable business models

Citrix Service Provider Maximizing Profits in the with Cloud services LOB applications Customer Services CSP Citrix Service Provider

Capture the $2.6 Billion Market Opportunity for Virtual ADC Services1 Don’t give away your networking services for free Monetize NetScaler with networking as a service solutions including: Monetizing NetScaler for server and application hosting and IaaS clouds 1 Source: Via Citrix, Gartner ADC forecast 2016-2019

Citrix Cloud & CSP

“” Cloud Transformation By 2020, a corporate ‘no-cloud’ policy will be as rare as a ‘no-Internet’ policy is today. “” Gartner, 2015

Drive insight and efficiency into your hosted services business Start Today. Product Usage Insights & Reporting Citrix Cloud - License Usage Insights Drive insight and efficiency into your hosted services business Deploy and Management Automation Citrix Cloud - Smart Tools

Use License Usage Insights (LUI) to understand how customers are adopting and using services Product Usage Insights & Reporting Citrix Cloud - License Usage Insights

Go Faster. Power customer solutions using Citrix Cloud services ShareFile with Cloud Storage Citrix Cloud - ShareFile Coming Soon for CSPs Go Faster. XenApp and XenDesktop Service Citrix Cloud – XenApp and XenDesktop Power customer solutions using Citrix Cloud services Coming Soon for CSPs XenMobile Service Citrix Cloud - XenMobile Coming Soon for CSPs

How to Win 2017 Attach NetScaler to XA/XD Drive Sharefile adoption in your customer base How to Win 2017 If you are not a CSP, think of becoming one! Consider Azure to host your workloads