Lecturer in Political Science New Public Management M.A.M.Fowsar Lecturer in Political Science Department of Social Sciences South Eastern University of Sri Lanka

What? New Public Management = Market-based Public Administration Emerged in the beginning of the 1990s in response to: the challenges of globalization international competitiveness technological change A paradigm shift from a traditional model of public administration Manifests a change in: the role of government and bureaucracy in society and; the relationship between government and citizenry

Techniques Improving Human Resources Private sector styles of management practice Staff Involvement in decision-making Relaxation controls, but imposing performance targets Using information technology Service to customer User charges Deregulation of monopolies

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