Purpose, Process and Outcomes EXECUTIVE COACHING Purpose, Process and Outcomes Craig S. Juengling Juengling & Associates, LLC TheE2Coach.com Copyright Juengling & Associates, LLC 2012

Why Executive Coaching? Primary purposes of coaching for executives include: 1) SKILL BUILDING….focusing on a client’s current project or task ; 2) PERFORMANCE….focusing on a client’s effectiveness in a present job; Juengling & Associates, LLC TheE2Coach.com Copyright Juengling & Associates, LLC 2012

Why Executive Coaching? 3) DEVELOPMENT…. focusing on a client’s future job responsibilities or career or both; and 4) the EXECUTIVE’S AGENDA…. focusing on the client’s larger issues *Witherspoon, R. & White, R. (1998) Four Essential Ways that Coaching Can Help Executives. Juengling & Associates, LLC TheE2Coach.com Copyright Juengling & Associates, LLC 2012

Copyright Juengling & Associates, LLC 2012 Regardless of purpose, all coaching leads to improved organizational performance Juengling & Associates, LLC TheE2Coach.com Copyright Juengling & Associates, LLC 2012

Executive Coaching Model CLARIFY Through assessments and interviews know the client, the company, the strategic plan and leverage the strengths FOCUS Through collaboration, develop action plans which drive performance to new levels IMPLEMENT Determine criteria to measure your success Now, apply the Coaching Client Quadrant Copyright Juengling & Associates, LLC 2012

Coaching Client Quadrant HIGH Ability to Change and Grow LOW HIGH Knowledge and Technical Expertise Copyright Juengling & Associates, LLC 2012

Coaching Client Quadrant HIGH Educate Ability to Change and Grow LOW HIGH Knowledge and Technical Expertise Copyright Juengling & Associates, LLC 2012

Coaching Client Quadrant High Ability to Change and Low Knowledge… focus on EDUCATE Seminars, symposiums, continuing education, mentoring and training….focus on teaching the Executive more about the “whats” of the job. Juengling & Associates, LLC TheE2Coach.com Copyright Juengling & Associates, LLC 2012

Coaching Client Quadrant HIGH Remediate Ability to Change and Grow LOW HIGH Knowledge and Technical Expertise Copyright Juengling & Associates, LLC 2012

Coaching Client Quadrant Low Ability to Change and Low Knowledge… focus on REMEDIATE Is this the right person on the bus? Should we invest in this person? The “Peter Principal” personified? Juengling & Associates, LLC TheE2Coach.com Copyright Juengling & Associates, LLC 2012

Coaching Client Quadrant HIGH Motivate Ability to Change and Grow LOW HIGH Knowledge and Technical Expertise Copyright Juengling & Associates, LLC 2012

Coaching Client Quadrant Low Ability to Change and High Knowledge …focus on MOTIVATE Use traditional and non-traditional means to motivate the Executive to see the need to adapt, grow and change….. Or else? Juengling & Associates, LLC TheE2Coach.com Copyright Juengling & Associates, LLC 2012

Coaching Client Quadrant HIGH Educate Remediate Motivate Ability to Change and Grow LOW HIGH Knowledge and Technical Expertise Copyright Juengling & Associates, LLC 2012

Coaching Client Quadrant Educate Remediate Motivate HIGH Ability to Change and Grow COACH FOR SUCCESS LOW HIGH Knowledge and Technical Expertise Copyright Juengling & Associates, LLC 2012

Coaching Client Quadrant COACH FOR SUCCESS Invest, Invest and Invest … in coaching for Executives with moderate to high Ability to Change and moderate to high Knowledge and Technical Expertise Juengling & Associates, LLC TheE2Coach.com Copyright Juengling & Associates, LLC 2012

Top 5 Areas of Improvement with Coaching People Management: 90%* Relationships with Other Managers: 79%* Goal Setting and Prioritization: 88%* Productivity and Engagement: 78%* Communications: 68% Kombarakaran et al, (2008) Executive Coaching: It works! Survey results of executives who participated in coaching over extended time periods. Copyright Juengling & Associates, LLC 2012

Copyright Juengling & Associates, LLC 2012 “I absolutely believe that people, unless coached, never reach their maximum capabilities.” ….Bob Nardelli, CEO, Home Depot Juengling & Associates, LLC TheE2Coach.com Copyright Juengling & Associates, LLC 2012

Juengling & Associates, LLC Insanity is… So, what will you do differently? QUESTIONS? Juengling & Associates, LLC TheE2Coach.com Copyright 2012 Juengling & Associates LLC

Copyright Juengling & Associates, LLC 2012 Thank You! Craig S. Juengling, Principal Craig@TheE2Coach.com Cell: 301-502-5005 Office: 225-757-1559 Copyright Juengling & Associates, LLC 2012