Better Together: Strategic Assessment Partnerships between Academic Affairs and Student Services at California State University Long Beach Sharlene Sayegh Director, Program Review & Assessment, Academic Affairs Susan Platt Director, Testing, Evaluation & Assessment , Student Services

Overview Why campus partnerships are important Getting buy-in from campus leaders Engaging the campus in strategic assessment Formalizing partnerships through program review Using Astin’s I-E-O model in partnership Developing a comprehensive assessment website Strengths and challenges Table of Contents for the presentation

Sharlene

Engaging the Campus Joint workshops and activities Establishing and connecting student learning outcomes the University, division, and program level goals Using formative/summative approaches in collecting qualitative/quantitative data Panel presentations by experts, followed by workshop activities Accreditation needs Showcasing best practices from both divisions Note: everyone in the campus community is invited! Susan

Program Review Program Review & Assessment Council (PARC) An Academic Senate council Membership from all divisions How the process works Department schedules The self-study Internal/external review teams Draft of the final report The MOU Follow-up to the MOU Establishing a similar council in Student Services Sharlene: PARC; Susan: similar council in student services

Astin’s I-E-O Model Inputs Environments Outputs Freshman survey data, hs grades, college readiness indicators Environments In/out of class experiences (including GE and majors), learning communities, service learning, special services, advising, tutoring, study abroad, clubs/orgs Outputs Formative/summative outcomes of learning & development, grades, retention, graduation, values, beliefs, attitudes, careers Susan & Sharlene; where we intersect, and how IR & A is involved

Assessment Websites Three main assessment websites Program Review & Assessment, Academic Affairs http://www.csulb.edu/divisions/aa/assessment/ CSULB Student Assessment, Student Services http://www.csulb.edu/divisions/students/assessment/ Institutional Research & Assessment, Academic Affairs http://daf.csulb.edu/offices/univ_svcs/institutionalresearch/ Ideas for combining these into one comprehensive assessment website Sharlene & Susan; ideas concerning one comprehensive site

Strengths and Challenges Partnership between two campus assessment leaders associated with WASC ALA Program review process in Academic Affairs, soon to be replicated in Student Services Support from Campus Leadership Challenges Undoing the prevalent silo mentality; involving all stakeholders, including faculty, staff, administrators, students, and community Resources Sharlene: strengths; Susan: challenges

Q/A and Discussion Questions? Discussion topics: Share the strengths and challenges of your institution’s assessment practices. To what extent have you been able to partner with other faculty, staff, administrators or students in your assessment approaches? Sharlene & Susan