Change Management and Training Services Step 2/4 Your Trainers: Alicja Kulp and Ruth Hatfield © Copyright, info@evolutionculture.co.uk

Introduction Step 1 - Quiz Step 2 – this is where you are now Step 3 – Webinar for Training related quiz questions – Tuesday 19 September 09:30–10:30 BST Step 4 – Webinar for Change Management related quiz questions – Thursday 21 September 13:30-14:30 BST Register via the link in the E-mail © Copyright, info@evolutionculture.co.uk

Video clip eHowEducation released this video clip featuring Kevin Roberts and Drew Yanke It introduces the use of an icebreaker for active listening. Next © Copyright, info@evolutionculture.co.uk

Quiz - Question 2/10 When you meet people at the start of a meeting what do you do? Check all that apply. Start with an informal conversation Comment about the weather Ask about the children Introduce yourselves Explain the agenda None of the above Q2 © Copyright, info@evolutionculture.co.uk

Icebreakers Where do we use icebreakers? Examples of icebreakers Meetings Conferences Training Team building Public Transport Examples of icebreakers Find things in common Fun and Funny Ice Breaker Questions Two Truths and Lie Workbased Questions Q2 © Copyright, info@evolutionculture.co.uk

Active Listening Higher level of group participation Fewer disruptions More capable of effective communication Q1 - Q4 © Copyright, info@evolutionculture.co.uk

Icebreakers Meetings Conferences Training Team building Q2 © Copyright, info@evolutionculture.co.uk

Smile © Copyright, info@evolutionculture.co.uk

Icebreakers Engage Involve Participate Challenge Create an easier way forward Q1 Q2 Q8 © Copyright, info@evolutionculture.co.uk

Active Listening Value Q1 Q2 © Copyright, info@evolutionculture.co.uk

Communication Q5 © Copyright, info@evolutionculture.co.uk

Communication Q5 © Copyright, info@evolutionculture.co.uk

Emoticons Q5 © Copyright, info@evolutionculture.co.uk

We bring Classroom Training to you in an Online Environment. Activist Theorist Pragmatist We bring Classroom Training to you in an Online Environment. Reflector Q1 Q4 www.evolutionculture.co.uk © Copyright, info@evolutionculture.co.uk

Learning Styles Dig and plant – Activist - Doer Research designs – Reflector - Observer Plan now, consider future – Theorist – Analyst How will it be used - Pragmatist – Practical, new ideas Q1 Q5 © Copyright, info@evolutionculture.co.uk

Questioning Techniques What is your favourite fruit? What is your favourite fruit – is it a soft fruit such as a strawberry or something more crunchy like an apple or easy to peel like a banana? Are oranges your favourite or some other fruit? Q6 © Copyright, info@evolutionculture.co.uk

Online Courses Training Skills for Better Performance (3 day course) How to Deliver Training Online (Half day course) Change Management Introduction (1 day course) www.evolutionculture.co.uk © Copyright, info@evolutionculture.co.uk

End of Course Thank you for Attending © Copyright, info@evolutionculture.co.uk