Slovenia as a new destination Global Hotel Operations

Owner Brand Employee Customer Market

Management Guest Satisfaction/ Booking , TripAdvisor Employee/ Owner/ Human Resources Market/Needs and possibilities Brand/Hotel Vision Owner/ Finance /P&L

INTERNATIONAL BRAND ADVANTAGE Brand Awareness, Reputation and Exclusiveness Guarantee of High Quality Service Management and Production Control Securing Safety Standards Effective Sales Management, Global Distribution Channels, Global booking and promotion channels, global marketing strategy Customer Relationship Management and Loyalty Programs Highly Productive Usage of Human and Material Resources Special Conditions from Global Suppliers Enlargement of Owner’s Profitability

Employee Knowledge Know their jobs Perform job to standards Know hotel, know product Experience Put their experience to work Open to Learn from others Ask questions Confidence Believe in their abilities Can Act

How we do business is as important as the business we do.

OPERATED HOTELS

BUSINESS Areas COVERAGE Brand identity and guarantee of compliance of International standards Hospitality Management Hotel Management Operations (Housekeeping, Engineering department, Rooms Division, Technical assistance) Food and Beverage Sales, Marketing and Revenue Management eCommerce Human Resources, trainings and development Finance and Accounting Purchasing

CONTACT US For further cooperation please contact: Natalia Tugushi Tel: +7 925 916 77 03, +372 5739 4578 e-mail: n.tugushi@globalho.com