Survival Guide to Help avoid being Conned!

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Presentation transcript:

Survival Guide to Help avoid being Conned! Thomas & Son Garage Survival Guide to Help avoid being Conned! By Carrie Thomas

What is an social engineering? Is a term that describes a non-technical kind of intrusion that relies heavily on human interaction and often involves tricking other people to break normal security procedures to give them personal or company information.

Social engineering facts Millions of people get conned every year Cons can cost companies millions of dollars A social engineer can really be anybody Not a lot of social engineers get caught

Social Engineer Characteristics to Look out for! Smooth Are usually really smooth talking since they do their homework and usually know a lot about your company. Sometime they will flirt to get the information they need. Patient They usually out a lot of time into their con because they like to know what to expect. Dress for success Tend to dress like what they want you to think they are. Like a business man for example

Phone call tips to avoid handing out company information Just because the caller ID says it a call from our other shop does not mean the call is actual from the other shop. Do not hand out Customer or Company Information over the phone without talking to your boss If the call does not seem right tell your boss To day there are ways for social engineers to make a caller Id say that you are calling from one place but really you are calling from another place.

Computer tips Change you password once a month at least Make sure that you have the latest security on your computer Should have the newer software installed on your computer Do not open emails that are from people you do not know Watch out for heading in email tittles with words like “congratulations” or “Free” in them If you have to pay for something online do not use your debit card. Try to use a regular credit card. Do not leave your web cam up when you are not using it because hacker can hack into it and turn it on whenever they want and you may not realize it.

What Thomas & Son are doing to prevent being conned. We will be requiring our employees to change their password every month. They will not be a loud to use the same password twice. The computer will have a log in password to get into all of our financial reports. That password will also be changed every month All employees will be going to a training session on how to stop a social engineer. Only the boss will be able to give our the customers and company information Update our computer spyware and put the latest windows on our computer.

What to do if you feel like you are getting conned! If you feel like you are getting conned do not give any information out! Ask for their information and tell them you have to call them back because you have to do something real quick or put them on hold Always verify with your boss that you are supposed to hand out that information. If they are personally in the store just tell them you are not aloud to give out that information and only your boss can do it. If they continue to push call the police

Our Business Policy To keep the trust of our employees and customers we will not release any information with out the consent of our boss. Any employee that is caught giving out unauthorized information will be terminated!

References http://en.wikipedia.org/wiki/Social_enginee ring_%28security%29 http://fr.thehackademy.net/madchat/esprit /textes/The_Art_of_Deception.pdf http://money.howstuffworks.com/con- artist.htm

Any Questions