Florida Atlantic University Student Accessibility Services Beginning the Journey and Planning your Strategy to Provide Closed Captioning on your Campus

Presented By: Michelle Shaw – Director Presented By: Michelle Shaw – Director Stuart Buckley – Assistant Director

PollEv.com/stuartbuckle835 Survey Survey link: PollEv.com/stuartbuckle835

Survey Results https://www.polleverywhere.com

Legal requirements in a nutshell ADAAA https://www.ada.gov Section 508 https://www.section508.gov WCAG 2.0 https://www.w3.org/WAI/intro/wcag

Current litigation http://www.d.umn.edu/~lcarlson/atteam/lawsuits.html

Writing a proposal Researching other institutions Collecting data What did we find out? Collecting data Analyzing different approaches What suits your institution?

Presenting Your Case Representatives from Provost Office Vice President of Student Affairs General Counsel See PowerPoint presentation

Writing Policies and Procedures Vice President of Student Affairs Executive Leadership Team Vice President of Legal Counsel Associate General Counsel for Student Affairs

Delegation of Responsibility Who should take responsibility? Ways to share the responsibility Working with Online Learning to include captions at the design stage Working with departments to create awareness of the lack of captioning and to give solutions

Proactive approach Priority registration Essential for lead time to arrange captioning Pull reports from database to indicate which students from the Deaf and Hard of Hearing population have accommodations are registered for courses

Proactive approach Contacting professors ahead of time It is important for the DS office to reach out because professors are often unaware of captioning requirement

Proactive approach Meeting with professors In some cases a meeting is necessary to educate professors about captioning needs

Captioning Worksheet Captioning course log Tracking courses that may need captioning

Captioning Worksheet Captionist workflow Tracking status of captioning production

Methods of Receiving Video Content Video files are often large in size and not suited to be sent by email. Common sharing options may include: Google Drive Dropbox Box.net University shared drives

Methods of Receiving Video Content When all else fails! USB drive

Methods of creating closed captioning Third-party vendors Captioning hardware appliance Hybrid approach

Popular Third-Party Vendors Captioning services: 3Play Media: http://www.3playmedia.com Automatic Sync Technologies: http://www.automaticsync.com/captionsync Rev.com: https://www.rev.com Cielo24: https://cielo24.com

Advantages of third party vendors Simple to implement Can provide live transcripts Do not require in-house labor Can offer plug-ins and useful tools

Disadvantages of third party vendors Can be expensive Need to plan budget Urgent jobs can be more costly Eliminate opportunities for student volunteering and employment

Captioning Hardware Appliance Docsoft Where does an appliance fit in to your strategy? What are the pros and cons of an appliance?

Captioning appliances Advantages The cost per minute is lower Can be used as a source of student /volunteer employment for caption editors Appliance can be used across institution Teaching Assistants in departments can upload/edit transcripts Turnaround time for caption production can be faster in some cases

Captioning appliances Disadvantages If there is no transcript provided by the media creator, staff need to edit and correct automatically generated caption files No direct upload support for Echo 360 at this time 3rd-party captioning services may be needed in addition at times of peak demand Heavy accents and background music can be problematic

Captioning Hardware Appliance Having the right expectations Requirements for good results: Good quality audio Creation of speaker profiles

Captioning Hardware Appliance Finding funding Student Technology Fee Grants Writing a proposal Purchasing appliance Consider maintenance agreement/warranties Consider training costs Identifying key individuals for training

Implementing a Hardware Captioning Appliance Collaborating with IT to house and maintain the appliance Identifying departmental liaisons in different areas Organizing training

The captioning appliance workflow Uploading media files

The captioning appliance workflow Downloading transcript

The captioning appliance workflow Editing the transcript

The captioning appliance workflow Creating speaker profiles to increase accuracy

The captioning appliance workflow Optimizing speaker profiles to increase accuracy

Pilot Testing a Captioning Appliance A caption appliance hardware company may offer a semester of pilot testing to assess the effectiveness of an appliance TESTED

Low budget, no budget YouTube Can be used to edit , create timecodes and formatted caption files (e.g. srt)

Low budget, no budget captioning Student workers and volunteers Great resource for creating transcripts Student workers that have been trained and certified with C-Print software can be utilized when not transcribing in class

Low budget, no budget captioning Voice Recognition software This can be used to create transcripts for volunteers who want to get involved, but are not fast typists

Low budget, no budget captioning Transcription pedals These are affordable and can be used to assist in the transcript creation process

Questions