Video Streaming and Hosting M Scott Walters 4 Oct 2016

Agenda Introductions Service Description Value Proposition Metrics Cost Security More Information Q&A

Introductions Service owner: M Scott Walters Service manager: M Scott Walters Other service delivery team members: Marshall Perryman Andrew Page Alex Nemeth Keith Sawyer

Service Description Service name: Video Streaming and Hosting Product(s): Video On Demand (Kaltura; open streaming & hosting) Video Platform Service (Kaltura; dedicated Kaltura instance for large-scale implementations) MediaSite (Sonic Foundry; lecture capture) Brief text description: Provides video streaming and hosting capability for individual and large-scale use, and a dedicated lecture capture product for course webcasting and recording. Available to: Faculty, Staff Fee? Yes Service tier: One

Value Proposition Value proposition Customer impact Key benefits Enhancement to the university’s teaching, research, and outreach missions. Enhances capability and convenience for delivery of media rich information. Customer impact Provides customers with centralized digital asset management, video hosting, and video delivery, both small and large scale. Provides automated ingest and transcoding capability. Enables remote and time-shifted classroom capability with presentation support. Key benefits Capability to integrate with other services. Access controls and content restriction capability. Expandability and future roadmap capability.

Value Proposition (continued) Example of Integration with other services: Zoom: Currently underway as part of the Zoom launch is an effort to have all cloud-based recording ingested automatically into the Video On Demand instance.

Metrics FY16 Q3 FY 16 Q3 Metrics Kaltura Media Views 224,021 MediaSite Media Views 22,869 Availability 99.37% Changes (upgrades, patches, etc.) 7

Costs Cost to deliver the service: Fee for service: Yes FY 16 Total Cost $268,649 Hardware & Software $160,673 Labor $83,553 Staff Support $12,211 Administrative Overhead Fee for service: Yes Fees outline (see Rates)

Rates Kaltura – Video On Demand Kaltura – Video Platform Service None Kaltura – Video Platform Service $2,100 per year for the Kaltura instance (Kaltura Management Console [KMC]) $0.13 per GB for annual storage and streaming (future changes with move to unlimited storage & streaming) Other possible fees for add-on components Mediasite $1,500 (typical) per year for vendor hardware maintenance fee. Customers are responsible for hardware costs and annual maintenance fee for hardware (varies by specific hardware). Cloud storage and streaming are currently in pilot; costs to customer to be evaluated.

Security What risks does use of the service mitigate? Information security Loss of institutional data How does the service mitigate risks? Contractual agreements (both vendors) for non-exposure of education records. Though not a preservation service, provides a cloud repository for media with redundant back-ups as superior alternative to individual storage. Allows access controls to media by Cornell authentication, specific Cornell individuals, region, IP, etc.

More Information Service web page: http://www.it.cornell.edu/services/av/#streaming MediaSite: http://www.it.cornell.edu/services/mediasite/ Video On Demand: http://www.it.cornell.edu/services/vod/ Video Platform Service: http://www.it.cornell.edu/services/vps/ Service level expectations: https://www.it.cornell.edu/services/sle.cfm?doc=54 Service catalog entry: https://catalog.it.cornell.edu/admin/59 Service quarterly report: http://cio.cornell.edu/resources/it-reports-documents-and-presentations/itcornell-quarterly-metrics/video-streaming-and

Questions?