Social investment in Cities #SocialInvestmentPackage @eurocitiestweet

Anna Lisa Boni Secretary General of EUROCITIES

Lieve Fransen Director of Social Policies - DG Employment

James Higgins Policy Coordinator - EUROCITIES

Social Investment in Cities Event 4 December 2014 Social Investment in Cities Publication: Integrated Services at Local Level James Higgins Policy Coordinator

Cities and social policy Cities play a crucial role in delivering effective social policies: over three quarters of the EU’s population live in cities Cities also coordinate organisations at local level and actively work with third-sector organisations to deliver services Cities are often directly responsible for policies such as childcare, local economic development, housing and youth They also provide additional services relating to education, employment and healthcare

The Social Investment Package (SIP) The SIP was launched by the Commission in 2013, it calls on MS to prioritise social investment and modernise their welfare systems Emphasis on ensuring that social protection systems respond to people’s needs at critical moments, such as when they first enter the labour market, become a parent, or require care services Also a strong emphasis of a preventative approach for economic and social progress

EUROCITIES SIP Task Force In 2014 EUROCITIES established a SIP Task Force to work specifically on the implementation of the SIP priorities at local level The goals were to identify good practices on social investment, facilitate mutual learning, and raise awareness of the need for multi-level engagement to make the SIP work The theme of integrated social services was chosen because we came across numerous examples of cities adapting their services to the needs of their users in various policy areas

2014 Best Practice Publication The publication provides 10 best practices on: Migration and integration, Young people, Childcare, Accessibility for people with disabilities Employment, and homelessness

A positive approach The publication takes a positive approach by showing how cities can provide effective social services for their citizens Because of the services shown in this publication people have found employment, been able to integrate to a new country, have been provided a place to live, and have been able to contribute to their communities The publication does not ignore the social challenges of post-crisis Europe and also contains a number of suggestions on what more should to be done to have better results.

Silvia Ganzerla Senior Policy Advisor- EUROCITIES

KEY LESSONS FROM THE GOOD PRACTICES Silvia Ganzerla Senior Policy Advisor

1. Partnership working between different levels of government: Local services enriching national agencies & programmes: addressing local needs & creating synergies i.e. National job centre and local employment support

2. Flexible approach Cultural change: from procedures to people’s needs - need to training professional workers Synergies between different policies (i.e. one-stop shop): - child-care & employment support - education & employment & business creation - social inclusion & social enterprises

- Flexible early-child care/family needs - One-size does not fit all: - Flexible early-child care/family needs - Individualised learning/training paths Partnership with local stakeholders: NGOs & business & education providers users and citizens involvement

3. Social Investment approach Preventative interventions since an early stage Initial investments necessary: human&financial resources needed

Some immediate saving possible through reducing red-tape and duplication of services Long-term saving through cost-avoidance -can be calculated i.e. SROI methodology

Thank you for your attention

The implementation of the social investment package at local level Nicholas Costello Deputy head of unit – DG Employment Siôn Simon Member of the European Parliament Cllr Raimond Blasi City of Barcelona Cllr Veronica Dunne City of Newcastle Moderator Silvia Ganzerla, EUROCITIES

Local and European strategies for combatting unemployment Presentation: Gillian Hewiston, CEO of Newcastle Futures Ltd Allan Päll Secretary general - European Youth Forum Jude Kirton-Darling Member of the European Parliament Claire Dhéret Senior Policy analyst – European Policy Center Moderator James Higgins

Good intervention principals High quality diagnostic Timely interventions Accurate agreed action plans Commitment and challenge Encouragement and support Accessiblity of vacancies, provision and support Willingness to be realistic Realistic target setting

Two models Economic (Jobcentre Plus) Social (Newcastle Council) Budget based Standard operating models Top down Ridged Easy to measure Impacts similar Limited innovation Society based Various models Bottom up Loose Difficult to measure Impacts different Wide innovation

Merging the two approaches for the one individual People (Individual) Place (environment) Skills Experience Attitude Competance Confidence Health (physical/mental) Personal skills Social networks Personal barriers Values and dreams Personal history Housing Dependants Financial health Transport Amenities (access to) Community links

Overall principals of model Honest Broker Stakeholder committment Reduce duplication & Increase quality Ensure that mainstream offers are used effectively Ability to stay current (innovation) Stay competitive and Add value Collaborative internally and externally For more information contact - gillian.hewitson@newcastlefutures.co.uk

Local and European strategies for combatting unemployment Presentation: Gillian Hewiston, CEO of Newcastle Futures Ltd Allan Päll Secretary general - European Youth Forum Jude Kirton-Darling Member of the European Parliament Claire Dhéret Senior Policy analyst – European Policy Center Moderator James Higgins

Dealing with homelessness in European cities Presentation: Marie Tempesta, EUROCITIES Freek Spinnewijn Director of FEANTSA Dr Jamie Harding Senior Lecturer – Northumbria University Rick Henderson Chief executive of Homeless Link UK Moderator Paulina Banas, policy coordinator EUROCITIES

Homelessness prevention strategies Marie Tempesta EUROCITIES #SocialInvestmentPackage @eurocitiestweet

Key elements: Birmingham Target group: young homeless or at risk of becoming homeless Coordination of services and partners: multiagency steering group, one location Training of professionals Assessment of needs and individualised support

Key elements: Riga Motivation programme (3 months) for homeless people Development of soft-skills necessary to work (self-esteem, self-care, ICT skills…) Cooperation with national employment services Individual rehabilitation plan, counselling, psychological support

Key elements: Rotterdam Target group: young homeless or young people at risk of becoming homeless Strong prevention and early intervention approach Integrated chain approach: flexibility, several aspects (housing, employment, relationships)

Success Factors Coordination and collaboration of services, collaboration between local and national levels, with NGOs Flexibility Focus on inclusion in the society and employment Prevention and early intervention Training of staff

Return on Social Investment Prevention and reduction of homelessness: between 85% and 90% of beneficiaries (16-21 years old) prevented from becoming homeless in Birmingham 6 beneficiaries in employment and 60 beneficiaries ready to enter the labour market in Riga Reduction of the number of people living in the streets in Rotterdam

Return on Social Investment Substantial investment: support, services of quality, training staff Improved efficiency - cost reductions (250 000EUR per year in Birmingham) Prevention and cost avoidance

Thank you for your attention

Dealing with homelessness in European cities Freek Spinnewijn Director of FEANTSA Dr Jamie Harding Senior Lecturer – Northumbria University Rick Henderson Chief executive of Homeless Link UK Moderator Paulina Banas, policy coordinator EUROCITIES

Shaping public services to people’s needs: flexible early-childcare Presentation: Nicolas Joffraud, European affairs and public policy officer Nantes Métropole Evelyn Astor Policy officer DG Employment Jana Hainsworth Secretary General of Eurochild Moderator Silvia Ganzerla

social affairs Brussels 4 december 2014 NANTES: Investing in children and their families - Rethinking chilcare to lift barriers to employment in Nantes Nicolas Joffraud NANTES METROPOLE International Relations

NANTES and North district Figures: 600.000 inhabitants in Nantes Metropole (23 municipalities) 287.000 inhabitants in the city of Nantes Unemployment 8,1% (Fr 9,7%) 11.000 children under 3 years old District Nantes Nord priority area: 11.500 inhabitants ; unemployment 18,5% ; 40% single parents families – 71% on low income levels

Early Childhood Policy – Nantes Childcare services from 10 weeks up to 3 years for 50% Early Childcare offer: 25 multi-purpose childcare centres (“multi accueils”) 40 Non for profit childcare centres (“crèches associatives”) 1500 Child-minders One stop shop since 2011

Early Childhood Policy – Nantes Integrated and comprehensive approach: At the crossroads of three public policies: early childhood, education, social protection and employment managed by different national and local authorities (City Hall, national government, Département, Family Allowances Fund, Nantes Metropole) Building a virtuous circle: support of parents, educational success, children with disabilities, prevention (early school leaving) Assessment of the needs 2010: childcare and employment,

Childhood action plan Improving childcare services: One stop shop New and more flexible emergency places Adapting opening hours: Balancing work, family and personal life Partnership:

An experimentation in Nantes Nord: lifting barriers to employment Target group: single parents receiving income-support benefits ‘RSA’: 263 families which of 117 with personal support An example Aims: Social inclusion through employment: Developing solutions adapted to actual needs A concrete network of services and stakeholders on the ground: For a common goal Requirement: building a common culture and values, flexible and quick solutions Monitoring the process for every one Experimentation launched January 2012: 60 children which of 50 in a city childcare centre, 4 in crèche associative and 6 by a child-minder

Evaluation of the scheme December 2013: Results : 60 Users: 34 at work (24 with a contract) – 26 in training A solution for every one Staff have been mobilised

Evaluation of the scheme Bottlenecks: less users than expected (economic crisis, less jobs), hard to reach persons Governance of the scheme in general, changing of the staff, different professional practices (safeguard confidentiality) How to better monitor the individual situations? effectiveness on the professional career (hard to measure it) How to better evaluate impact and results? and success: Every single parents of the target group who request find a solution: positive effect on the labour market participation Positive effect on gender equality Partnership

Next step Improving partnership: common culture and values, operational committee, communications tools Improving monitoring Extending the scheme 2015 in two other priority areas

Contribution to implementation of the Social Investment Package How to better achieve Europe 2020 Strategy: Poverty, Employment and Early School leaving Helping people to participate fully in the labour market and in the society Better targeted social services, efficiency Integrated approach, building a community of social workers and early childhood professionals

Thank you for your attention

Shaping public services to people’s needs: flexible early-childcare Presentation: Nicolas Joffraud, European affairs and public policy officer Nantes Métropole Evelyn Astor Policy officer DG Employment Jana Hainsworth Secretary General of Eurochild Moderator Silvia Ganzerla