NEW YORK STATE CONFERENCE Leadership & Strategy Consultant THE HR GOLD STANDARD NEW YORK STATE CONFERENCE LAKE PLACID, NEW YORK SEPTEMBER 19, 2016 Grace A. Odums Leadership & Strategy Consultant

THE HR GOLD STANDARD CURRENT STATE

THE CALL for a MORE STRATEGIC HR Ernst & Young

Why We Hate HR Fast Company Magazine In a knowledge economy, companies with the best talent win. And finding, nurturing, and developing that talent should be one of the most important tasks in a corporation. So why does human resources do such a bad job — and how can we fix it? Fast Company Magazine

DESIRED STATE THE HR GOLD STANDARD

DEFINING the HR GOLD STANDARD "One that recognizes the critical challenges, shifts, and realities in the global workforce and that develops and employs the kind of People policies, strategies, and practices that contribute to their organization's ability to compete, thrive, and achieve sustainable business results.“ -Dr. Shirley A. Davis, CEO – SDS Global Enterprise

DEFINING the HR GOLD STANDARD “…Makes the transition from an HR function that is highly tactical, administrative, and functions within their own ‘HR bubble’ and speaks in HR jargon - to an HR model that functions as a highly strategic business partner, has a deep understanding of the business, speaks the language of the business, and can proactively provide people solutions to support the business’ strategy.” Melkeya McDuffie, CEO – The Talent Trifecta

DEFINING the HR GOLD STANDARD “…The HR Gold Standard is the linkage and alignment of all HR functions to the strategic objectives of the organization. Through a focus on learning, people development, quality, teamwork, and customer service, the HR Gold Standard rests upon HR’s relentless pursuit of excellence, thereby increasing measurable value delivered to key stakeholders.” -Adaptation: A New Mandate for HR - HBR

THE HR GOLD STANDARD 7 STEP GOLD FORMULA

Define Your Gold Standard THE HR GOLD STANDARD 1 Decide! Define Your Gold Standard All In? Creative Execution

Top Strategic Objectives THE HR GOLD STANDARD 2 Strictly Business Top Strategic Objectives Business Direction Industry Direction

THE HR GOLD STANDARD 3 Strategy Assessment Analysis Align Achieve

4 Leadership THE HR GOLD STANDARD HIPO Development Emerging Leaders Mentorship System

Strategy Execution Accountability Execution Competencies THE HR GOLD STANDARD 5 Performance Meaningful Appraisal Strategy Execution Accountability Execution Competencies

6 Customer Care THE HR GOLD STANDARD Executive Survey Customer Survey Focus Groups

Continuous Improvement Integrate Customer Feedback THE HR GOLD STANDARD 7 Continuous Improvement HR Audit Integrate Customer Feedback Re-engineer as Needed

THE NEW HR Grace A. Odums STRATEGIC BUSINESS MODEL

215.576.0893 gracejoshua07@hotmail.com LEADERSHIP DEVELOPMENT TEAM DYNAMICS CUSTOMER EXPERIENCE EMPLOYEE ENGAGEMENT DIVERSITY & INCLUSION UNDERSTANDING STRATEGY ONE-2-ONE COACHING MENTORSHIP SYSTEM BALANCED SCORECARD HR AUDITS