Understanding Resource Management 2006 Homeland Security Summit

What is a resource? Equipment Time Training Facilities Personnel Capacity Utility Capability Care Intelligence Information Funding streams Animals Food and Water Teams Supplies

An efficient and effective resource must be: Flexible and scalable to support any incident; Adaptable to real-time changes in incident size and cause; Able to span the life of the incident (be recalled and reassigned) In assisting incident operations, a resource must be able to be flexible and scalable to support any incident, be adaptable to real-time changes in incident cause and size and be able to last the life time of the incident. To that degree, it is critical that these concepts are standardized across all users and incidents so that these resources can be effective no matter where they are located. And so the concept of Resource Management is a critical component under the NIMS system in that it needs to be adopted at all governmental levels and continuously refined to be supportive wherever.

Steps for improved coordination in response to incidents. HSPD-5 = NIMS Steps for improved coordination in response to incidents. HSPD-8 = NRP Describes the way Federal departments and agencies will prepare and how DHS will coordinate with all government entities to develop a National Preparedness Goal. Tiered Response Strategy Resources Federal Response State Aid Regional / Mutual Response Aid Local Response – Municipal and County Minimal Low Medium High Catastrophic

NIMS Components Command and Management Preparedness Resource Management Communications and Information Management Supporting Technologies Ongoing Management and Maintenance Defined by NIMS, resource management involves coordinating and overseeing the application of tools, processes, and systems that provide incident managers with timely and appropriate resources during an incident. The NIMS concept establishes standardized mechanisms and processes to describe, inventory, mobilize, dispatch, track and recover resources over the life cycle of an incident. Being a critical item of incident management and its importance of creating a standardized –uniform process, “Resource Management” is a critical component under the NIMS and there are many processes and procedures developed for resource management to work effectively and efficiently in a uniform fashion.

Resource Command and Coordination In NIMS, resource command is the process of directing and controlling resources to address the needs of an incident. This is overseen by the on-scene Incident Commander. Resource coordination is the process of ensuring that the requesting organization receives the resources and support they need when they need them. This occurs at the coordination entities - 911 Centers, EOCs, Joint Field Offices, Regional Resource Coordination Centers. Therefore: These entities must establish a uniform Resource Management System to provide prompt and capable resources to meet the needs of the Incident Commander.

Concepts of an effective Resource Management System: Utilizing a uniform method of identifying, acquiring, allocating, and tracking resources; Utilizing Mutual Aid agreements Utilizing a standardized classification of kinds and types or resources Utilizing a credentialing system Coordinating with other operation centers Including resources contributed by private sector and NGOs. Concepts set up the tasks under managing resources.

Resource Management System Identifying and Typing Resources Resource Typing entails categorizing by capability the resources that incident managers commonly request, deploy, and employ. The uniform resource typing process organizes resources by: Category – a function in which the resource would be most useful Kind – broad classes that characterizes Components – a part of the resource Metrics – measurable standards Type – level of capability FEMA’s 121 Resource Typing Definitions Document containing 121 resources that have been most commonly requested to support incident operations. The list is a “living document” – it will continuously be updated. The first step in using a uniform resource management system is to identify which resources you have and determine their capabilities which will determine their Types according to national standards. Uniform resource typing is organized by 5 areas :

8 Disciplines make up the list of 121 resources: Health and Medical Law Enforcement Public Works Animal Health Emergency Management Emergency Medical Services Fire/HazMat Search and Rescue

Resource “types” are determined based on their criteria matched with FEMA’s criteria.

Managing Resources Cont… Credentialing Personnel Resources Personnel credentialing entails authoritatively attesting that individuals meet professional standards for the training, experience, and performance required for incident-management functions. Credentialing helps determine and ensure that an emergency responder is capable of performing assigned critical tasks and capabilities based on the level of their….. 1. Training 2. Education 3. Experience 4. Physical and medical fitness 5. Certification 6. Licensing *Credentialing makes it important for first responders to complete their required NIMS/ICS courses – enables them to perform tasks across jurisdictional boundaries when called upon. Certifications + Qualifications = Credentials

Credentialing Personnel Resources cont.. Education: Formal instruction based on a curriculum that prepares an individual with the core knowledge and skill for entry into a discipline and for performing a job function Training Instruction and/or activities that enhance an individual’s core knowledge, increase a skill set and proficiency, and strengthen and augment abilities Experience Time required functioning in a job title for an individual to attain proficiency in applying knowledge, skills, and abilities Physical/ Medical Fitness Physical and medical considerations that when applied, help to ensure safe performance in risky environments Certification Designation granted by Authority Having Jurisdiction (AHJ) that an individual has met requirements and achieved specific knowledge, skills, and abilities Licensing Legal designation granted by AHJ that an individual has met the necessary legal requirements to function in a job title

Designing a National Emergency Responder Credentialing System: EMS Working Group.

Managing Resources Cont… Inventorying Resources Preparedness organizations entering resources available for deployment into a resource tracking system maintained at all levels. Key Information 1. Resource “Type” based on the National Typing Standards 2. Resource owner 3. Location of the resource (address or geo-located) 4. Quantities available 5. Period of deployment 6. Cost of resource Incident Management Software to house this information must be used statewide to allow all jurisdictions and agencies to view resource request information via state mutual aid agreements.

Ordering and Acquiring Resources - resources should be pre positioned so that they are more readily available to Incident Command.

Mobilizing Resources Mobilization guidelines must include: Managing Resources Cont… Mobilizing Resources Mobilization guidelines must include: A. Date, Time, Place of departure B. Mode of Transportation to the incident C. Estimated date and time of arrival D. Reporting location (contact person) E. anticipated incident assignment F. Anticipated duration of deployment G. Resource Order Number H. Incident number I. Applicable costs and funding codes. Resources must be formally checked in when they arrive on scene this will validate the order requirement and notify back through the system. Plans must be flexible to account for mobile and immobile (fixed) resources – Facilities, EOCs, shelters, etc.

Managing Resources Cont… Tracking and Reporting Resources Tracking & Reporting Helps keeps track of where resources are located and helps staff prepare additional quantities of a resource if the deployed resource is at its peak use. - It enables the coordination of movement of personnel, equipment and supplies.

Managing Resources Cont… Recovering Resources Non-expendable Resources that are fully accounted for at the incident site and then returned to the unit that issued them. The issuing unit then restores the resources to fully functional capability and readies them for the next mobilization. - Adequate rest and recuperation time must be provided for human resources, such as Incident Management Teams. - Mobilization guides provide the appropriate rest and recuperation time guidelines. Expendable These are fully accounted for. Restocking occurs at the point from which a resource was issued and the organization using the resource bears the cost of it as authorized in preplanned financial agreements.

Statewide Initiatives Credentialing Personnel Emergency Response Personnel at all levels are taking the following initiatives to qualify them to be dispatched and assist in multi-jurisdictional emergencies: Completing NIMS / ICS courses and other classes. IS-700, IS-800, ICS-100, ICS-200, G300 & G400. Damage Assessment, Public Assistance, Debris Management Participate in multi-agency and multi-jurisdictional exercises. Ardent Sentry; Palisades, Cook, FERMI 2; Super Bowl, All Star Game, county-wide, Train in equipment operations and maintenance. ETEAM (Incident Management Software), 800 MHz Radios, PPE, EOC Operations Planning, Logistics, Finance, and Operations duties, Experience Mutual Aid deployment Licensing CDL, Boating operators, Aircrafts, heavy equipment,

Credentialing Personnel Positions to be credentialed.. EMS 19 Positions Search and Rescue 32 Positions Incident Management 8 Positions Public Works 19 Positions Fire/Hazmat 22 Positions

Identifying & Typing Resources FEMA’s 121 Resource Typing Definitions Non-typed resources

RESOURCE INVENTORY CHECKLIST ? County 6/30/2006 Jim (date) (contact name)    TOTAL # FIRE/HAZMAT  TYPE I  TYPE II TYPE III TYPE IV Area Command Team, Firefighting 6 Brush Patrol, Firefighting (Type VI Engine) Crew Transport (Firefighting Crew) 19 Engine, Fire (Pumper) 8 2 9 Fire Boat Foam Tender, Firefighting Fuel Tender (Gasoline, Diesel, AvGas, aka Gas Tanker) Hand Crew HazMat Entry Team Helicopters, Firefighting Helitanker ( Firefighting Helicopter) Incident Management Team, Firefighting Interagency Buying Team, Firefighting Mobile Communications Unit (Law/Fire) 26 Portable Pump 16 Strike Team, Engine (Fire) U.S. Coast Guard National Strike Force 11 Water Tender, Firefighting (Tanker) 3

ETEAM Inventory Resources Critical Incident Management Software Typing in the details about each resource

Ordering & Acquiring Resources Established SEOC Operations Plan/Guidelines MEMAC & EMAC requests ETEAM Tracking & Reporting & Recovering ETEAM

What your agency can do? 1. Use FEMA’s 121 Resource Definition List and identify your resource “types” based on the criteria indicated in the list. Provide resource details to county coordinator to input into ETEAM system for an available resource to the area. 2. Train personnel in appropriate courses to earn credentials and in equipment operations. 3. Develop resource management plans Checklist and Resource list available at: www.michigan.gov/msp Specialized Divisions EMHSD Inside EMHSD Resource Materials Resource Typing

Emergency Management and Homeland Security Division Questions Jim Reardon reardonj@michigan.gov 517-333-5017 Michigan State Police Emergency Management and Homeland Security Division NIMS Implementation www.michigan.gov/msp