His “14 Recommendations” Changed the History of Japan and the World W. Edward Deming His “14 Recommendations” Changed the History of Japan and the World Create constancy of purpose Adapt the new philosophy Create inspection, require evidence Improve the quality of supplies Continuously improve production Train and educate all employees Supervisors must help people Drive out fear Eliminate boundaries Eliminate the use of slogans Eliminate numerical standards Let people be proud of their work Encourage self improvement Commit to ever-improving quality But the 14 Points pose a challenge for many firms to figure out how to apply them in a meaningful way that will result in continual improvement.

KISS!

LMI Total Goals: S.M.A.R.T. Intangible / Tangible (1-31 Tracking / Graphs LMI Balance Scale THE ELEMENTS OF LMI ARE NOT NEW (44 years & International) LMI IS LIKE A DIET OF GOOD F00D AND EXERCISE Unlike TQM LMI offers Recorded Programs for Convenience, Spaced Repetition and Multisensory Perception. Learning that speeds up the process and can start giving you results in weeks rather than years.

Managing Ourselves and Others Leaders are made, not born! LMI of the Rogue Valley, 1867 Williams Hwy Suite 221, Grants Pass, Oregon 97527 5/7/2018 Staying on Track Greatest Challenge Managing Ourselves and Others - = Performance Potential Interference People Technical Leaders are made, not born! Phone; 541-244-2655 / Website: lmirv.com / Email: lmirv@mindspring.com

“Awareness” Processes Guaranteed: Change is inevitable! We all have one thing in common. There is a beginning and there is a end. In between there are ………. Processes Dysfunctional ..…………………..……..……… Exceptional “Awareness” Guaranteed: Change is inevitable!

Strategy or Tactics ……….. LMI of the Rogue Valley, 1867 Williams Hwy Suite 221, Grants Pass, Oregon 97527 5/7/2018 A Strategic Development Process Strategy or Tactics ……….. It’s a choice!!!!! Leadership Style Awareness: is the key to positive change 100 Percent Effective 14% - High Planning: is the heartbeat of performance Developer 94 % Gap Manipulator 56% 43% - Avg. Development: goes beyond training to unlock untapped potential Taskmaster Comforter 33% You Regulator 22% 43% - Low Results Management: the critical success factor. Goal Setting: The Magnetism of Specific Purpose Phone; 541-244-2655 / Website: lmirv.com / Email: lmirv@mindspring.com

The Handwriting In The My-Tyme Who Moved My Cheese? The Handwriting In The My-Tyme MANAGER MENTOR VISION VALUES – PURPOSE – MISSION INDIVIDUAL - TEAM - ORG - GOALS Change Happens (Communicate) They Keep Moving The Cheese INTERNAL CUSTOMERS EXTERNAL CUSTOMERS CHALLENGES Anticipate Change (Challenges) Get Ready For The Cheese To Move STRENGTHS EVALUATION Where We Stand Now URGENT NEEDS ACTION PLAN Monitor Change (Evaluation) Smell The Cheese Often So You Know When It Is Getting Old GOALS Individual / Organizational PRIORITIZED GOALS Adapt To Change Quickly The Quicker You Let Go Of Old Cheese, The Sooner You Can Enjoy New Cheese Writing Crystallizes Thought Crystallized Thought Motivates Action and DEVELOP WRITTEN PLAN Are we still headed in the right direction? Communication Opportunities Is this still the right goal? Are we on track? ACTION STEP/OBSTACLES Change (Goals) Move With The Cheese SCHEDULE Performance Review Enjoy Change (1-31/ Track) Savor The Adventure And Enjoy The Taste Of New Cheese ACHIEVEMENT CONFIDENCE Success is The Realization of Worthwhile Predetermined Personal Goals MOTIVATION Be Ready To Quickly Change & Enjoy It, Again They Keep Moving The Cheese (Personal Leadership) Recognition / Kudos / Strokes SUCCESS PERSONAL LEADERSHIP EMPOWERMENT Success is a Journey - Not A Destination

1-31 DAY TRACKING SHEET (Behaviors) It takes approximately 30 days to develop a new habit. Use this form to develop success habits. List desired actions…. actions you have control of (planning/My-Tyme, setting priorities, giving positive feedback to employees, reading time, etc.) in the Goals / Action column; then give yourself a score (1-10) each day indicating your degree of satisfaction for your action. This number can be recorded as a graphic visual on the lower graph. 1-31 DAY TRACKING SHEET Personal Goals / Action 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Business Goals / Action 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 10 (Behaviors)

It takes approximately 30 days to develop a new habit It takes approximately 30 days to develop a new habit. Use this form to develop success habits. List desired actions…. actions you have control of (planning/My-Tyme, setting priorities, giving positive feedback to employees, reading time, etc.) in the Goals / Action column; then give yourself a score (1-10) each day indicating your degree of satisfaction for your action. This number can be recorded as a graphic visual on the lower graph. 10 9 8 7 6 5 4 3 2 1 (Behaviors) 10 9 8 7 6 5 4 3 2 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Days

Success is the progressive realization of worthwhile pre-determined personal goals Paul J. Meyer The degree of success of an organization can only be measured by the results of individuals. Organization don’t get results, individuals get results. If you can’t measure it, you can’t manage it!