Empowering the Customers @the Speed of Light.. Vrushali

Customers and Partners Training Lifecycle Take free overview training for the product Take the free skills assessment to judge your level of product knowledge Get in touch with sales to know about the recommended trainings Take the required trainings Take the accreditation examinations Take the certifications

How do I Explore the Offerings for Operations Management? From the product filters, select TrueSight Operations Management Select Learning Path Select Trainings and Services Visit bmc.com

TrueSight Operations Management Learning Path 5/7/2018 TrueSight Operations Management Learning Path

5/7/2018 Types of Offerings Visit http://www.bmc.com/education/delivery-options.html#tab-382284281 for detailed description of each type Self-Paced (WBT) Assisted Self-Paced Instructor-Led Licensed and Tailored Content Custom Education Plans

Where to Find a Specific Training Details Click for more details about the course Click for schedule and the pricing

Offerings on the Latest Version – 10.5- of TSOM Training Name Modality Availability Audience Topics Covered BMC TrueSight Operations Management 10.x: Installation and Configuration - Fundamentals 2 Day ILT NOW Administrators, Operators Provides a walkthrough of the installation of various components such as SSO, TrueSight Presentation Server, TrueSight Infrastructure Management Server, App Visibility Manager and Agents for collecting data Describes the creation of installation packages containing PATROL Agent and Knowledge Modules BMC TrueSight Operations Management 10.x: Analytics - Fundamentals Describes the fundamental concepts associated with Probable Cause Analysis, Thresholds and analytics, and baselines BMC TrueSight Operations Management 10.x: Walkthrough of Consoles - Fundamentals 1 Day ILT Provides a walkthrough of the following consoles: TrueSight Console TrueSight Infrastructure Management Administration Console TrueSight Infrastructure Management Operations Console

Offerings on the Latest Version – 10.5- of TSOM Training Name Modality Availability Audience Topics Covered TrueSight Operations Management 10.x: Event Management – Fundamentals 3 Day ILT NOW Administrators, Operators Covers Event Management features of TrueSight Operations Management. Includes Cells Basics, Knowledge Base administration and event collectors. Also extensively covers event rules and policies. TrueSight Operations Management 10.x: Service Modeling – Fundamentals 2 Day ILT Covers Service Modeling features of TrueSight Infrastructure Management. Includes integration with CMDB, creation of service models, and integration with Remedy to study business service resolution (BSR).

Recommended Learning Path for TSOM PREP: Selected chapters reduce duration to 5 days BMC TrueSight Operations Management 10.x: Overview (Free) WBT 0.5 hrs BMC TrueSight Operations Management 10.x: Installation and Configu-ration – Fundamentals (2 LPC) ILT 2 days BMC TrueSight Operations Management 10.x: Walkthrough of Consoles - Fundamentals (1 LPC) ILT 1 day BMC TrueSight Operations Management 10.x: Analytics – Fundamentals (2 LPC) ILT 2 days BMC TrueSight Operations Management 10.x: Event Management – Fundamentals (3 LPC) ILT 3 days BMC TrueSight Operations Management 10.x: Service Modelling – Fundamentals (2.5 LPC) ILT 2 days BMC TrueSight Operations Management 10.x: Certification (2.7 LPC) CRT 4 days or TrueSight Operations Management 10.1: Administering – Part 1 (4.5 LPC) ASP 5 days TrueSight Operations Management 10.1: Administering – Part 2 (5 LPC) ASP 5 days TrueSight Operations Management 10.5: What’s New (0.15 LPC) WBT 1 hr