SAFE 101 NSC Chapter 20
Product Safety Management PSM Create a safer product Reduce product liability risk http://www.youtube.com/watch?v=wqyVHEGTf7U BORING VIDEO https://www.youtube.com/watch?v=pCkL9UlmCOE
Costs of Product Liability Technical Costs Accident Costs Legal Costs Insurance Costs
Product Safety Management AUDITING Evaluate product during Design, Manufacture, Distribution, Sale, and Customer use Control hazards through safety management
Product Safety Management ENGINEERING OR DESIGN FUNCTIONS Safety audit process Formal design review Codes and standards Human factors
Product Safety Management ENGINEERING OR DESIGN FUNCTIONS Critical parts evaluation Packaging, handling and shipping Warning labels Hazards involved in product use How to avoid these hazards Consequences of not following warnings
ANSI Z5 35 HOT COFFEE http://www.youtube.com/watch?v=xuMfM2UARf8 http://www.youtube.com/watch?v=pCkL9UlmCOE http://www.youtube.com/watch?v=x6h11ztPPyI
Product Safety Management MANUFACTURING DEPARTMENT Follow sound manufacturing processes Quality control Record keeping
Product Safety Management SERVICE DEPARTMENT Adequate service Customer contact Complaints, reactions, compliments LEGAL DEPARTMENT Review all documents Coordinate with all levels
Product Safety Management MARKETING DEPARTMENT Accurately represent use and limitations of product Display only in safe operating mode Include disclaimers PURCHASING DEPARTMENT Assure all raw materials or sub-component are safe
Product Safety Management HUMAN RESOURCES Assure workers are properly selected and trained RISK MANAGEMENT DEPARTMENT Involved at all steps Specification and purchase of insurance
Product Safety Management PUBLIC RELATIONS DEPARTMENT Accidents Recalls
Product Safety Management QUALITY ASSURANCE AND TESTING Manuals with procedures Design Suppliers QC/QA Record keeping
IN CLASS ASSIGNMENT INSTURCTIONS Know exactly how to do the task. Plan how to write the steps in order. Write instructions beginning with a verb. Write each step as a small piece. Include warnings as pre-steps. Write the steps logically in order. Review and edit your instructions carefully. Express steps in the positive. Avoid expressing opinions, preferences or choices.
Product Safety Management CONSUMER PRODUCT SAFETY COMMISSION (CPSC) http://www.cpsc.gov/
Duty, Breach & Causation NEGLIGENCE CASE https://www.youtube.com/watch?v=u6ynTbY944Q KEY AND PEELE https://www.youtube.com/watch?v=c6V_zUGVlTk Duty – What you owe to someone. Breach – What you did outside of your duty. Causation – Proof of direct link between breach and duty Damages – Cost of experience