Is Agile ERP an Oxymoron? It Better Not Be! Cindy M. Jutras President, Mint Jutras

Definition ox·y·mo·ron (noun) American Heritage Dictionary: A rhetorical figure in which an epigrammatic effect is created by the conjunction of incongruous or contradictory terms; a clever remark, more pointedly witty for seeming absurd or foolish. Epigram: A concisely and cleverly worded statement, making a pointed observation and often concluding with a satirical twist Microsoft Word: an expression with contradictory words

Definition ERP (Enterprise Resource Planning) Mint Jutras: An integrated suite of modules that forms the operational and transactional system of record of your business Tightly integrated: Single data base, no redundant data, no synchronization required Uniform development platform Monolithic?

All Marching in Lock Step

Hard to Change Course

Why is Agility So Important Now? Technology advances New opportunity New challenges Potential for disruption Impact on business and business models New regulatory requirements ASC 606 IFRS 15

Technology: The Digital World Today Digital communication and collaboration Digital technologies: truly transformative Creates potential for disruption 84% of companies surveyed believe digital technologies have the potential of fundamentally changing the way we do business

Mint Jutras Annual Enterprise Solution Studies 2016 Study 525 responses Goals, Challenges, Status and Performance SaaS and Cloud Trends Disruption and Digital Preparedness 2017 Study 550 responses and (still) counting Innovation

“How much risk do you face in your industry being disrupted?” Source: 2016 Mint Jutras Enterprise Solution Study

“Where will this distruption come from?” Source: 2016 Mint Jutras Enterprise Solution Study

Don’t Forget More Traditional Forms of Disruption Expansion to new territories Mergers & acquisitions Structural reorganizations Regulatory and compliance requirements Remember Sarbanes-Oxley (SOX)? IFRS and GAAP Now ASC 606 Not optional

The Business Case for Continuous Improvement Common in manufacturing Lean Six Sigma Kaizen Why not apply the same to ERP? Objectives change Do you? A changing world requires a new mindset

Change in the Pace of Innovation? Source: 2017 Mint Jutras Enterprise Solution Study

Innovation: 2 Sides to the Same Coin Supplier (vendor) Consumer (You)

Innovation: 2 Sides to the Same Coin Delivered versus “Consumed” Source: 2017 Mint Jutras Enterprise Solution Study

The Keys to Unlocking Agility Platform “Smart” approach to customization Cloud/SaaS Components and extensions

Platform Speed of development “Application services” File handling Security Searches Mobile access More… Product vs. Customization Tailor-ability, configurability Avoid invasive code changes

What Kind of Customization? Source: 2017 Mint Jutras Enterprise Solution Study

What Roles Does the Cloud Play in Agility?

Cloud: An Enabler Growth, communication, collaboration No capital expenditure required No need to build out a data center No hardware or a huge information technology (IT) staff in country

The Appeal of SaaS More innovation Cost Considerations Cost and effort of upgrades with less disruption More innovation Ease of remote access Ease of bringing up new locations Security and business continuity

Innovation Delivered versus “Consumed” Source: 2017 Mint Jutras Enterprise Solution Study How That Innovation is Delivered Matters

Innovation Delivered Versus “Consumed” Source: 2017 Mint Jutras Enterprise Solution Study

Look No Further than Your Kitchen Floor

Tile (Components) Versus Single Sheet Of Linoleum

How Innovation is Delivered Matters Monolithic Share single database Tightly Integrated Move forward: all or nothing Increased likelihood of invasive customization Loosely Coupled Integration not a “given” Redundancy and synchronization Move forward as required Extension vs customization Where is functionality strongest? Is integration seamless?

So… What Are Vendors Doing? They Are Listening to You!

What Are Customers Saying? “How do you want vendor to prioritize?” Source: 2017 Mint Jutras Enterprise Solution Study

Monolithic or Loosely Coupled? Be careful what you ask for… Embedded in ERP? Source: 2017 Mint Jutras Enterprise Solution Study Monolithic or Loosely Coupled? Be careful what you ask for…

Summary Agility is paramount Platform is key Cloud/SaaS as enablers Technology drives change Internet levels playing field New markets and business models New regulatory requirements Platform is key Cloud/SaaS as enablers Build it right!

Cindy M. Jutras President, Mint Jutras Any Questions??? Cindy M. Jutras President, Mint Jutras