This is a Safe Harbor Front slide, one of two Safe Harbor Statement slides included in this template. One of the Safe Harbor slides must be used if your presentation covers material affected by Oracle’s Revenue Recognition Policy To learn more about this policy, e-mail: Revrec-americasiebc_us@oracle.com For internal communication, Safe Harbor Statements are not required. However, there is an applicable disclaimer (Exhibit E) that should be used, found in the Oracle Revenue Recognition Policy for Future Product Communications. Copy and paste this link into a web browser, to find out more information.   http://my.oracle.com/site/fin/gfo/GlobalProcesses/cnt452504.pdf For all external communications such as press release, roadmaps, PowerPoint presentations, Safe Harbor Statements are required. You can refer to the link mentioned above to find out additional information/disclaimers required depending on your audience. Confidential – Oracle Internal/Restricted/Highly Restricted

Accelerate Your Digital Transformation: Success Through an OMC Expert Imran Syed Director OMC, Consulting Services April 25, 2017 This is an Oracle Modern Customer Experience event branded Title Slide with Picture and Logo slide ideal for including a picture and partner or product logo with a brief title, subtitle and presenter information. Do not customize this slide with your own background. To Replace the LOGO on this sample slide: Right-click the sample LOGO and choose Change Picture. Navigate to the location where the new logo is stored, select desired logo file and click on the Open button to replace the sample logo. To copy this background to another presentation on PC Locate and open the presentation where you will be placing this artwork. Click New Slide from the Home tab's Slides group and select Reuse Slides. Click Browse in the Reuse Slides panel and select Browse Files. Double-click the PowerPoint presentation that contains the background you wish to copy. Check Keep Source Formatting and click the slide that contains the background you want. Click the left-hand slide preview to which you wish to apply the new master layout. Apply New Layout (Important): Right-click any selected slide, point to Layout, and click the slide containing the desired layout from the layout gallery. Delete any unwanted slides or duplicates. To copy this background to another presentation on Mac Locate and open the presentation where you will be placing this artwork. Click New Slide from the Home tab's Slides group and select Insert Slides from Other Presentation… Navigate to the PowerPoint presentation file that contains the background you wish to copy. Double-click or press Insert. This prompts the Slide Finder dialogue box. Make sure Keep design of original slides is unchecked and click the slide(s) that contains the background you want. Hold Shift key to select multiple slides. Apply New Layout (Important): Click Layout from the Home tab's Slides group, and click the slide containing the desired layout from the layout gallery. Presented with Confidential – Oracle Internal/Restricted/Highly Restricted

Program Agenda 1 Expert Services A Clients Experience with Expert Next Steps 2 3 Confidential – Oracle Internal/Restricted/Highly Restricted

Introductions Jessica Gessner, Marketing Automation Freddie Mac, Single Family Division Imran Syed, Director Expert Services

Why Expert?

Why Expert Services? Martech & Adtech Deep Platform Expertise Trusted Advisor Leverage capabilities of Platforms Personal Trainer Why Expert Services? An integral extension to each client’s team: Focus on advisory, training, and configuration – providing you with the ability to draw from these three functional areas as needed. Access to a dedicated marketing technologist provides a seamless integration to your business, impacts not just incremental change but to aid your organization in creating transformational digital breakthroughs.  A subscription model, provides a regular cadence focused on knowledge transfer, execution, thought partnership resulting in continual progress. You’ve made an investment in a marketing automation but the reality is you’re likely not leveraging 100% of the tools and capabilities at your fingertips Extending the line of possibilities, best practices, and pulling from real life customer examples Expert is your Sherpa, helping to guide you on your marketing journey

Expert Services is a Global Offering Thomas Reyto EMEA Imran Syed NA & LAD We can support your NA global customers Paul Cross JAPAC

Expert Services creates World Class Marketers 12 customers, accounting for 20 Markie's are finalists this year Of the 12 customers – 7 have active engagements with us and all were active at some point in 2016 Oracle Confidential – Internal

> Tell us about Freddie Mac, your role, and the challenges you face?

> Challenges are a natural part of growth – what have you experienced through your Eloqua journey?

> How do you leverage Experts in your business today?

> How have your Experts impacted your business and you personally?

> How do you engage your Experts?

Let’s be Successful Together Connect with Imran or your CSM to speak to through your current challenges and opportunities Visit our platform Experts throughout the show. Imran.syed@oracle.com or 415-577-2135 Expert Services provides advisory, training, and configuration services for Eloqua, Responsys, and BlueKai platforms

Confidential – Oracle Internal/Restricted/Highly Restricted