Objectives 1. A thorough understanding of the term corporate social responsibility. 2. An ability argue both for and against the assumption of social responsibilities by business. 3. Useful strategies for increasing the social responsiveness of an organization. 4. Insights into the planning, organizing, influencing, and controlling of social responsibility activities. 5. A practical plan for how society can help business meet its social obligations.
Fundamentals of Social Responsibility (S.R.) The Davis Model of Corporate S.R. Proposition 1: S.R. arises from social power 2: Business shall operate as a two-way open system 3: Calculate and consider social costs and benefits 4: Pass social costs on to the consumer 5: Businesses should be involved in certain social problems
Fundamentals of Social Responsibility (S.R.)
Fundamentals of Social Responsibility (S.R.)
Social Responsiveness
Social Responsiveness
Social Responsibility Activities and Management Functions Planning Social Responsibility (S.R.) Activities The Overall Planning Process Converting Organizational Policies on S.R. into Action Phase 1 consists of recognition by top managers of social obligation Phase 2 involves staff personnel as well as top management Phase 3 involves division management in addition to above personnel
Social Responsibility Activities and Management Functions
Social Responsibility Activities and Management Functions
Social Responsibility Activities and Management Functions
Social Responsibility Activities and Management Functions
Social Responsibility Activities and Management Functions Organizing Social Responsibility (S.R.) Activities Influencing Individuals Performing S.R. Activities Controlling S.R. Activities Areas of Measurement 1. The economic function area 2. The quality-of-life area 3. The social investment area 4. The problem-solving area The Social Audit: A Progress Report
Social Responsibility Activities and Management Functions
How Society Can Help Business Meet Social Obligations 1. Set rules that are clear and consistent 2. Keep the rules technically feasible 3. Make sure the rules are economically feasible 4. Make the rules prospective, not retroactive 5. Make the rules goal-setting, not procedure-prescribing
Business Ethics A Definition of Ethics Why Ethics Is a Vital Part of Management Practices Productivity Stakeholder relations Government regulation A Code of Ethics
Business Ethics
Business Ethics Creating an Ethical Workplace 1. The golden rule 2. The utilitarian principle 3. Kant’s categorical imperative 4. The professional ethic 5. The TV test 6. The legal test 7. The four-way test
Business Ethics