The Latest NENA Standards: An Overview Jim Shepard, ENP

Quick Primer on Nomenclature How to decipher a document’s title. Example: NENA-STA-010.2-2016, Detailed Functional and Interface Standards for the NENA i3 Solution Version Sequence # starting at .1 for the original Origin: Usually either “NENA” or “NENA/APCO” Type: “ADM” = Administrative “INF” = “Informational” “REF” = “Reference” “REQ” = “Requirements” “STA” = “Standards” Document Sequence # starting at 1 The year the NENA Board Approved Title

Documents Published in the Past Year 09/18/2015: NENA-INF-014.1-2015, NENA Information Document for Development of Site/Structure Address Point GIS Data for 9-1-1 11/12/2015: NENA-ADM-001.2-2015, NENA Development Group Organizational Structure 11/12/2015: NENA-ADM-002.3-2015, NENA Document Development & Approval Process 11/12/2015: NENA-INF-017.2-2015, PSAP Disaster & Contingency Plans Model Recommendation 01/15/2016: NENA/APCO-REQ-001.1.1-2016, NG9-1-1 PSAP Requirements Document 03/10/2016: NENA-REQ-002.1-2016, NENA Next Generation 9-1-1 Data Management Requirements 03/31/2016: NENA-STA-013.2-2016 , NENA Public Safety Communications & Railroad Interaction Standard Operating Procedures 09/10/2016: NENA-STA-010.2-2016, Detailed Functional and Interface Standards for the NENA i3 Solution 09/10/2016: NENA-INF-019.2-2016, Hazard and Vulnerability Analysis

NENA-INF-014.1-2015 Site/Structure Address Point GIS Data for 9-1-1 A guide for those developing site/structure address point data in a GIS for use in 9-1-1 and NG9-1-1. Site/structure address points represent addresses assigned by the local addressing authority, which may not reflect the addresses used in commercial or United States Postal Service (USPS) databases. The intent is to provide guidelines for site/structure address point GIS data development to support the needs of public safety applications, including: NG9-1-1 Location Validation NG9-1-1 Call Routing 9-1-1 Map Display Computer Aided Dispatch (CAD) Vehicle Routing Emergency Notification Chairs: Cheryl Benjamin Richard Kelly

NENA-ADM-001.2-2015, NENA Development Group Organizational Structure Describes the Organizational Structure of the NENA Development Group. This structure defines the role, function and relationship of the NENA Development Committees that address the complex operations and technology issues related to the provision and management of emergency communications services. Chairs: DSC Leadership DSC Advisor

NENA-ADM-002.3-2015, NENA Document Development & Approval Process Describes the process and procedures that apply to the NENA Development Group (NDG). These procedures have been developed to clearly define the method of developing consensus documents by the NDG to provide information, define requirements and develop NENA standards for the public safety industry. Use of this document will ensure that all processes and procedures are adhered to in the managing of the Development Group process. Procedures contained in this document will: Ensure a uniform method for developing NENA documents Ensure that processes are followed that allow for issue submission and tracking Ensure that appropriate documentation and follow-up procedures are adhered to Allow all Development Group members to thoroughly understand the Committee process Allow all Development Group leaders and members to understand their roles and responsibilities Allow for a standard development process similar to other Standards Development Organizations (SDO) Allow for a smoother referral process to other Standards Development Organizations (SDO) Chairs: DSC Leadership DSC Advisor

NENA-INF-017.2-2015, PSAP Disaster & Contingency Plans Model Recommendation Serve as a reference to a contingency planning section of a Standard Operating Procedure (SOP) for use by Communications Centers and/or PSAP Authorities as guidance in the formulation of an agency SOP. Each agency is unique in its resources and operations and as such, this document should be modified and/or updated to meet the requirements and legal obligations of differing modes of operations. This document includes best practices, guidelines and procedures on: Staffing IT Security Redundant Systems Situations requiring evacuation Evacuation Procedures Return to Normal Operations Chairs: Terri Costello RPL Cheryl LeSage ENP

NENA/APCO-REQ-001.1.1-2016, NG9-1-1 PSAP Requirements Document This technical requirements document introduces requirements for a NG9-1-1 Public Safety Answering Point (PSAP) that is capable of receiving IP-based signaling and media for delivery of emergency calls conformant to the latest version of the NENA i3 Architecture document. This document is issued as NENA/APCO recommended requirements for functions and interfaces between an i3 PSAP and NG9-1-1 Core Services, and among Functional Elements associated with the i3 PSAP. This document is primarily intended to drive the development of more standards that meet the technical requirements specified herein. Chairs: Michael Smith Rick Blackwell

NENA-REQ-002.1-2016, NG9-1-1 Data Management Requirements This document defines discrepancy report and the performance reports associated with processes within the Next Generation 9-1-1 (NG9-1-1) system. The intent is to provide 9-1-1 Authorities, vendors, Communication Service Providers (CSP), and other interested parties with guidelines for communicating issues or status of various elements within the system. The components of the document are Discrepancy Report Requirements and Performance Statistic Report Requirements. Chairs: Kathy Liljequist

NENA-STA-013.2-2016, Railroad Interaction Standard Operating Procedures This document provides guidance and relevant information for operational interaction between public safety answering points (PSAPs), public safety communications, railroad call centers, railroad-sworn personnel in the field, and related railroad responders. This Standard is intended to aid Public Safety Answering Points (PSAP), railroad communication centers, and railroad personnel in the development and implementation of standard operating procedures for emergency communications protocols pertaining to railroad and railroad related emergencies. Chairs: Lisa Dodd, ENP Marc Berryman, ENP

NENA-STA-010.2-2016, Detailed Functional & Interface Standards for the i3 Solution This specification builds upon prior NENA publications including i3 requirements and architecture documents. While the requirements and architecture documents describe high level concepts, the present document describes only the detailed functional and external interfaces to those functional elements. This document provides a baseline to other NG9-1-1 related specifications. This document describes the "end state” that has been reached after a migration from legacy TDM circuit-switched telephony, and the legacy E9-1-1 system built to support it, to an all IP-based telephony system with a corresponding IP-based Emergency Services IP network. Chairs: Brian Rosen Steve O’Conor, ENP

NENA-INF-019.2-2016, Hazard and Vulnerability Analysis This document is provided to assist PSAPs with the development of Hazard and Vulnerability Analyses. These analyses are essentially audits that provide planning tools to prevent, prepare for, respond to and recover from incidents that have the potential to adversely affect the PSAPs ability to perform its critical functions. This document is intended as a guide for PSAP staff to review the hazards and their individual vulnerability to hazards, which may adversely impact the PSAPs ability to serve their communities. This document is not intended as a template, but as a guide to the process of hazard and vulnerability analysis. Chairs: Terri Costello RPL Cheryl LeSage, ENP