Welcome

Chief Executive Officer Chief Financial Officer About CBA & the Executive Banking School Executive Banking School Curriculum Overview GROWING Capability Confidence Courage YEAR THREE Chief Executive Officer Perspective YEAR TWO Chief Financial Officer Perspective YEAR ONE Chief Retail Officer Perspective

About CBA & the Executive Banking School Retail Strategy Curriculum Leadership Communication Leading the Retail Line of Business via a Balanced Scorecard Discovering Customer Segments & Consumer Behaviors Successfully Communicating & Advertising in Retail Banking Developing and Pricing Profitable Bank Products Modernizing & Optimizing Delivery to Meet Customer Requirements Facing Ethical Dilemmas in Banking Applying Concepts Learned to Today’s Market Chief Retail Officer Perspective

About CBA & the Executive Banking School Financial Strategy Curriculum Leadership Communication Assessing Performance from an Accounting Perspective Improving Performance by Leveraging Key Performance Drivers Balancing Risk and Reward Measuring Capital Adequacy Linking Strategy to Performance Chief Financial Officer Perspective

Bank Management Strategy Curriculum About CBA & the Executive Banking School Bank Management Strategy Curriculum Leadership Communication Integrating Executive Roles and Responsibilities Creating and Executing a Strategic Plan Managing Performance Understanding and Managing Risk Assessing Value from Multiple Perspectives Achieving Long-Term Success via Economic Value Understanding Regulatory Environment Chief Executive Officer Perspective

Class Representatives About CBA & the Executive Banking School Class Representatives Serve as a liaison between students and administration Maintain communication with class throughout the year Organize impromptu networking opportunities during session Elections Sign up sheet outside classroom door Voting on Wednesday Homework lead-time Classroom notes Dorms Friendships Leadership

Schedule of Events About CBA & the Executive Banking School Monday, July 24 Opening Reception 5pm – 7pm at Paddock (inside the Trone Student Center, building to the right of the dining hall) Thursday, July 27 Bank Dinner Night Organized by your bank Friday, July 28 Downtown Shuttle Departing from residence halls, will run from 6pm to 11pm Monday, July 31 Baseball & Picnic Greenville Drive – an affiliate of the Boston Red Sox Picnic @ 6:00pm, game starts at 7:00. Reserved seating area for EBS students. Shuttles from residence halls departing starting at 5:30

Campus Facilities Housing Housekeeping service is provided Mon-Wed-Fri-Mon. Housekeeping will empty trash, clean bathrooms and will also provide housekeeping to the common areas within the buildings (lounges, kitchens). Maintenance Issues – submit request online at http://www.furman.edu/studentlife/housing-and- residence-life/housing-services/Pages/Repairs-and- Maintenance.aspx or report to CBA office in Furman Hall room 118. After hours contact for emergencies or lockouts – campus security – 864-294-2111

Dining Hall Breakfast Hot Buffet – selections change daily Campus Facilities Dining Hall Hours: opens at 7am for breakfast, except for last day (6:30) Dining cards (behind nametag) required to enter dining hall Dining Hall is not open on the day off; closed for dinner Uses locally-sourced and organic ingredients when possible. Breakfast Hot Buffet – selections change daily Made-to-order omelets Make your own waffles Yogurt, fresh fruit Cereal bar Lunch Made-to-order stir fry Salad bar Fresh made pizzas Deli Fresh baked desserts, frozen yogurt machine

Technology Asus T-102 tablets Geek Squad hours Wi-Fi/Internet Campus Facilities Technology Asus T-102 tablets Geek Squad hours Wi-Fi/Internet

Other Campus Resources Campus Facilities Other Campus Resources Starbucks – located inside the bookstore in the Trone Student Center Hours: 7am – 5pm Mon-Fri; 10am-2pm Saturday; Closed Sunday Bookstore Hours: 8:30-5:00 Mon-Fri; 10am-3pm Saturday; Closed Sunday Recreation Center Hours: 5:30a-10:00p Mon-Thurs; 5:30a-8:00p Friday, Saturday 8a-6p and Sunday 10a-7p. Passes can be purchased directly at the gym for $20/week or $8/day. Mail Incoming mail can be picked up in Furman Hall 118 Post office available in student center should you need to purchase postage or mail items out Public computers/printers Available in the Library; use your internet logon sheet

Parking Lakeside Housing – park behind McAllister Campus Facilities Parking Lakeside Housing – park behind McAllister Chapel Lot – across from Furman Hall Parking in unauthorized spaces will result in tickets!

Checking Out Wednesday, August 2 – Campus Facilities Checking Out Wednesday, August 2 – Return your keys outside Furman Hall from 7am to 12:00pm. All keys must be returned by 12:00. If you have boxes to ship home, please take them to P2X – the shipping center in the Student Center (next to the bookstore). Hours are Mon- Fri 8am to 5pm.