Internal SC CTSI Survey Analysis Rethinking SC CTSI Communication September 9, 2016 Sent to 83 people Response rate: 31% (26)

News Sharing

What SC CTSI topics do you want to receive regular communication about What SC CTSI topics do you want to receive regular communication about? Rate each topic according to your level of interest.

Let us know if there is anything else you would like to receive regular communication about. Responses: Other collaborations with other CTSAs Outcome data, Strengths, Weaknesses, Barriers to meeting our goals and proposed solutions. How we are doing compared to other CTSA's. Idea Share/Employee Engagement: When proposing initiatives, provide a platform for other staff to contribute to the constructive and creative feedback process and or volunteer help; Career Opportunities also would be good for morale and employee development

How frequently do you want to receive regular communication on SC CTSI topics? Weekly Monthly Quarterly

Collaboration and Knowledge Sharing

In the past, SC CTSI held Faculty and Staff Luncheons once a quarter In the past, SC CTSI held Faculty and Staff Luncheons once a quarter. During these events, Tom and Michele have provided updates. How interested are you in attending these quarterly luncheons in the future? Very interested Interested Somewhat interested Not very interested Not at all interested

In terms of content for these luncheons, how interested are you in the following? Weekly Monthly Quarterly

How frequently should we convene these luncheons? Monthly Quarterly Weekly Monthly Quarterly

Let us know if there is anything else you would like to receive regular communication about. Responses: Other collaborations with other CTSAs Outcome data, Strengths, Weaknesses, Barriers to meeting our goals and proposed solutions. How we are doing compared to other CTSA's. Idea Share/Employee Engagement: When proposing initiatives, provide a platform for other staff to contribute to the constructive and creative feedback process and or volunteer help; Career Opportunities also would be good for morale and employee development

How interested are you in participating in monthly Collaboratory meetings? Very interested Interested Somewhat interested Not very interested Not at all interested

What format would you prefer? Online: 50% In person: 50%

I have ideas that I’m ready to share: (If yes, send your ideas to allison.orechwa@med.usc.edu)

How helpful would monthly communication meetings be to you and your core group? Very helpful Helpful Somewhat helpful Not very helpful Not at all helpful

In terms of content for the proposed communication meetings, how interested are you in the following? Identify news/success stories (e.g., new initiatives, core group successes) Coordinate SC CTSI representation events (distribution of core group materials) Troubleshooting core group communication issues such as increasing the number of applicants or service users Updates on website development

There are many online tools available that support project management and teamwork for complex projects. SC CTSI is considering using one of these tools. What activities would you need help with that the tool should support: Responses: I don't need a collaboration tool at this point – 8 responses Project management/task lists| Document sharing – 14 responses Group discussions – 1 response Document sharing – 3 responses

Getting Social

We are considering designating one or more “social chairs” to organize non-work activities like lunches, group outings, bake-offs, exercise groups, etc.

General Feedback

Tell us one thing we could do with regards to SC CTSI Communications that would better enable you to do your job. Responses: Focus and organize the information so it all comes in one place weekly! Regular e-mail news is gladly welcome. Communicate how well we do things and if we are meeting our goals. Communicate what other CTSA's are doing so we can compare. Include Career Opportunities as a Highlight. Just knowing what other groups are up to on a routine basis would be very helpful. Just more information - we have been in the dark about a lot of things over the past few years; information was shared with very few people and did not always trickle down.

Tell us one thing we could do with regards to SC CTSI Communications that would better enable you to do your job. Responses (Continued): Highlight availability of research ethics consults among clinical researchers at USC. Start tweeting. Since the cores are located at different places across campus, how about incorporating instant messaging as a form of communication with colleagues? In my previous workplace, we used Microsoft Lync (which I think every computer should have), and it allows you to put up an away message and archive conversations in case you want to refer back to something that was discussed. I would definitely suggest we put an instant messaging policy in place before launching this form of communication across CTSI. I think this is a great inter-office tool and if some folks don't want to use it (or not want to be bothered), then they don't have to log in. I'd like to see this as an option. So let's say I need to communicate with someone at Workforce Development. The old school way would be to e-mail or call the person and leave a message if he/she is not there. The "new school" way would be to instant message that person and when he/she returns, the message would be right there on their computer. Just a thought.

Please share any other comments or suggestions about SC CTSI Communications Responses: I like the luncheons to be a combo of updates and mingle time. If we do monthly then we should have enough time for both of these items. Maybe we can alternate between formal and informal luncheons. Sandwiches one month and then nicer meals quarterly. Thank you for sending this survey out. Really appreciate this. Branding the CTU and CTU Laboratory would create new revenue streams. New tag line for CTU could be... Improving Community Health one trial at a time. CTSI Branding: Support Research, discover results, successful outcomes in healthcare When started it needs to remain consistent, relevant and fresh.