Human Resources Management

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Presentation transcript:

Human Resources Management William N. Kelly, Professor

Today’s Schedule 10:00 – 10:50 AM – Learning Session 10:50 – 11:00 AM – Break 11:00 – 11:50 AM – Presentations (3)

Learning Objectives At the end of this learning session, you should be able to: Define the term “human resources management” (HSM) Discuss the three goals of HSM Compare and contrast the benefits of treating everyone the same Provide 2-3 examples of guidance available to all supervisors Discuss the term “teamwork” and provide 2-3 examples on how to get it. Explain the importance of: Culture Communication Vigilance Supervising by walking around

Assigned Reading Required: Chapter 9 of your text “Managing People.” Note: 20% of quiz questions will come from this reading, and probably will not be discussed in class. “The word to the wise is sufficient.”

Human Resources Management 1. What is it?

Human Resources Management What is it? What are the _____?

Human Resources Management What is it? What are the ______ ? Should everyone be treated the same?

Human Resources Management What is it? What are the goals? Should everyone be treated the same? What do I do when I am _______ of what to do?

Human Resources Management What is it? What are the_______? Should everyone be treated the same? What do I do when I am ______ of what to do? What is _______?

Human Resources Management What is it? What are the goals? Should everyone be treated the same? What do I do when I am unsure of what to do? What is _______? How do you get it?

Human Resources Management What is management/organizational _________ and why is it important?

Human Resources Management What is management/organizational _______ and why is it important? How important is _____________?

Human Resources Management What is management/organizational _______ and why is it important? How important is __________?

Human Resources Management What is management/organizational ________ and why is it important? How important is __________? How important is ________ ? __________ by walking around

Today’s Group Presentations Group 1 – The Characteristics of a Desirable Workplace Groups 2 – The Characteristics of the Ideal Pharmacy Supervisor Group 3 – Recruiting Outstanding Pharmacy Employees Group 4 – Techniques for Conducting the Perfect Interview