Chapter 13 Program Delivery System Diane C. Blankenship Chapter 13 Program Delivery System

Recreation and Leisure Profession Greatest joy is creating memories for participants. Programming is the force that pulls people to the profession. Professionals create memories through creating program delivery systems.

Do What You Love, Love What You Do!

How Did We Get Here? Agricultural society Urban centers Industrial Revolution Formalizing the profession 1. Agricultural society a. Recreation and leisure was home based b. Family oriented 2. Urban center a. Playgrounds b. Commercial entertainment c. No recreation professional 3. Industrial Revolution a. First demands for trained professional b. Trained and employed to conduct programs at playgrounds 4. Formalizing the profession a. 1930s college programs developed to train professionals b. 1940s demand increased as wealth increased 5. Industrial Revolution 6. Formalizing the profession b.1940s demand increased as wealth increased

Program Delivery System Today Professional standards for the program delivery system and professionals in developing systems related to leadership, outcomes for participants, variety, and skill level. (CAPRA Accreditation Standards)

Chapter Overview Reviews the foundational elements of the recreation profession related to the program delivery system: Mission Outcomes Goals and objectives Leadership Program classification Program format

Mission Statement Defines the purpose of the organization Why the organization exists What the organization should do Who should they do things for Foundation of the program delivery system

Program Goals and Objectives Goals are broad and not observable or measurable: “To improve the quality of life for all of the citizens it serves.” Objectives are specific, measurable, and observable: “Provide seven swimming programs and services for people of all ages.”

Special Events Are the Newest Trend in Programming

Leadership Options for the Program Delivery System General leadership Indirect leadership Facilitated leadership Structured leadership

General Leadership Focus is providing opportunities for self- directed leisure experiences. Agencies provide people with parks, trails, lakes, gyms, pools, picnic areas, and playgrounds. No contact occurs with a recreational leader. (continued)

General Leadership (continued) The absence of a leader allows people to create and control their own experiences and use an area for multiple purposes or activities. Example: state park with a lake used for camping, fishing, kayaking.

Facilitated Leadership Leader works with a group so that it can become independent. The goal is to help the group independently provide their own programs and services. Examples: youth soccer league or ski club. Benefit: meet needs in the community with little demands of the professional.

Indirect Leadership Focus is providing equipment or services for a fee. Examples: renting picnic shelter, bikes, boats, skis. Resources are provided so that people can recreate independently.

Leadership Blend Agencies use all types of leadership to provide variety and diversity in recreational experiences and help the agency meet its mission.

Program Classification Secondary area of the program delivery system to explore. Tool to use as part of the creative process in the program delivery system. There are 14 classifications in a comprehensive program delivery system.

Program Classification Description Example Arts Creative process of making items Painting or sculpture Performing arts Activities or programs that focus on self-expression in music, dance, or drama Concert in the park Craft Making something of decorative value Pottery or knitting New arts Involves using technology such as a digital camera or computers Photography class Literary Activities involving books, writing, or speeches Book club Self-development Activities or programs that help people in personal development Stress management class

Program Classification 2 Description  Example Aquatics Activities or programs that are done in the water Swimming lessons Outdoor Activities or programs done in the outdoor environment Hiking program Wellness Programs that focus on improving wellness comprehensively Fitness classes Hobbies Activities in which people collect, create, or educate others Coin collectors Social recreation Programs and services that promote social interaction Dances, festivals Volunteer services Programs in which people provide services for others Working the front desk Travel and tourism Programs that are trips that take people to attractions Ghost tours Sports, games, and athletics Activities with some rules that involve competition Card games

Leadership and Classifications Leadership option Aquatic programs General leadership Open swim Lap swimming Structured leadership Swim lessons Water fitness Arthritis water fitness Facilitated leadership Triathlon workout club Masters swim club Water walking club Indirect leadership Swimming birthday parties Fins and flotation devices

Evaluation Questions Does the program meet the mission and goals of the agency? Do these programs serve the various sections of the community in terms of age, gender, ability, and ethnicity? Do these programs serve a continuum of skill levels from the introductory level to the advanced level?

Program Formats—the Final Step Explanation Program example Competition Program that involves competition or a contest Indoor soccer league Class Instruction over a series of weeks Aerobic class Club Group that is self-conducted with regular meetings Running club Drop in or open Area in the facility left for people to use freely Open gym time Interest group Similar to a club but organized around an issue or program Arts council Outreach Taking a program to people or reaching people not normally served by the agency Playground day camp programs or mobile arts bus Special event One-time large program Arts and craft festival Workshop or conferences Program focused on learning something Digital photography editing

Program Formats Help plan frequency of programs (continuous or one time only) Help plan leadership Help with continuum of skill and interest development

Format and Classification Aquatics Competition Dual swim meet Classes Lifeguard classes Clubs Masters swim club Drop in or open Open swim Interest groups Swim team advisory group Outreach Special Olympics training program Special event Pool water carnival Workshops or conference Stroke and turn judge clinic

Putting It All Together Leadership Format Aquatics Structured Competition Dual swim meet Facilitated Classes Lifeguard classes General Clubs Masters swim club Indirect Drop in or open Open swim General or structured Interest groups Swim team advisory group Indirect or general Outreach Special Olympics training program Special event Pool water carnival Workshops or conference Stroke and turn judge clinic

Common Mistakes Having only one or two formats in the program delivery system Having only one or two classifications in the program delivery system Planning only programs that you personally like; not based on customers’ needs and likes

Why Go Through This Process? To ensure that the mission is accomplished To attract people to the agency To retain people To help people develop skills to become independent in leisure pursuits

Closing Thoughts About Developing a Program Delivery System It is a creative challenge. The process is used to meet diverse needs and interests. It provides well-balanced options. The process is continuous as trends change.