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Overview of Demographics and Trends Areas of Discussion Overview of Demographics and Trends Overview of Florida’s Organizational Relationships Identifying and Informing Covered Persons Service Delivery Florida’s Strategic Plan Florida’s Partnerships Monitoring Compliance with Priority of Service 2

Demographics and Facts (2008 data) 1,715,114 veterans in Florida 213,642 Retirees and Survivors Florida’s Military Currently Serving 116,197 service members claim Florida as their home state 49,862 Reserve/National Guard(12,000 of whom are National Guard) 3

Demographics and Facts Trends and Conditions As of 2008, 53 veterans migrated to Florida per day, outpacing the next fastest growing state (Arizona) by 37% Florida has third largest disabled veteran population in the country. 80,470 service-connected disabled veterans population 65 and older. 758,975 veterans over the age of 65 124,685 veterans over the age of 85- fastest growing segment of the population in general 4

Organizational Relationships Contract Jobs for Vets State Grant Policy Chartering Plan Approval Budget Approval Performance Oversight Performance Contracts Memorandums of Understanding Notice of Financial Award Program/Financial Monitoring Funding Agreements Financial Monitoring Chartering Plan Approval Budget Approval Performance Oversight Workforce Services 24 Regional Workforce Boards *One Stop Career Centers* *Service Providers* *Training Providers* Unemployment Compensation Early Learning Coalitions

Regional Workforces Boards’ Veterans Programs Websites Organizational relationships Regional Workforces Boards’ Veterans Programs Websites \ http://www.floridajobs.org/onestop/onestopdir/ 6

Identifying and Informing Covered Persons Florida’s eligible veterans and eligible spouses are notified of programs and/or services available at the point of entry. Point of entry includes; physical locations, such as One-Stop Career Centers web site Career/Jobs Fairs Mass Recruitments 9

EFM’s features include: Service Delivery Florida uses the Employ Florida Marketplace (EFM) as the employment service delivery system. EFM’s features include: Identifying all self-registered veterans and eligible spouses, which includes Unemployment Insurance (UC) Migration. A messaging system-to communicate with veterans, providing information on job alerts, job fair and veterans related information. Virtual Recruiter- A search agent that automatically reviews job postings and notifies the client of jobs that match their skills 10

Point of Service Entry using EMF, Service Delivery Point of Service Entry using EMF, In the past 6 Months 75% of veterans have self-registered in EFM vice staff-assisted registrations at the One-Stop 11

Service Delivery https://www.employflorida.com 12

Employ Florida Market Place (EFM) Service Delivery Employ Florida Market Place (EFM) Newly Registering veterans and eligible spouses are presented with a new a “Veteran Priority of Service” button option. 13

Service Delivery 14

When clicked, the Florida Veteran Priority of Service page Service Delivery When clicked, the Florida Veteran Priority of Service page will be displayed. The same information is located on EFM Veteran service page. Service code 089, Notification of Veteran Priority of Service will be added to the service plan after a veteran self-registers. Service code 189, Notification of Veteran Priority of Service, has been added as a staff assisted service to the service plan for veterans and eligible spouses already registered in EFM. 15

All One-Stop staff have been trained on these additions Monitoring Regional Workforce Boards have been notified of the Priority of Service button and associated service codes in the EFM system. All One-Stop staff have been trained on these additions For monitoring proposes, The Priority of Service codes 089 and189 will be reviewed during State monitoring and Technical assistance visits. 16

Veterans’ Priority of Service Service Delivery Remember Veterans’ Priority of Service is EVERYONE’s Responsibility 18

Veteran Staff Responsibility Veteran Staff “Proactive” activities Include; Veterans staff routinely query self-registered veterans in the EFM system. 2. After identification the veterans staff sends a welcome message through the EFM messaging system outlining Veterans services and highlighting priority of services. 3. Veterans Staff follow-up with phone calls and emails. 4. Veterans Staff schedule appointments, conduct initial assessments and discuss priority of service. 19

Veteran Staff Responsibility 5. Veterans staff routinely conducts Veteran file searches, matching qualified Veterans to recently posted jobs, in particular Federal Contractor positions involving priority of service. 6. Veterans staff organize and host Veterans’ Priority of Service career fairs and mass recruiting events. 7. Veterans Staff conducts on-going training to One-Stop Staff on Priority of Service and other Veterans programs. 20

Veteran Staff Responsibility The EFM registered Veteran characteristics include: Potential Eligibility for Veteran Benefits Veteran Discharge Status Veteran Status Transitioning Service Members Disabled Veteran Status 21

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Strategic Planning State Workforce Agency-Issued Priority of Service guidance to Regional Workforce Boards. State Workforce Agency will ensure all individual DOL funded whole or in part programs & policies Incorporate priority of service. State Veterans Program coordinator conducts State-wide training sessions, to include priority of service. 23

Their entitlement to priority of service Strategic Planning Local Workforce Boards- Local Workforce Boards’ two year Strategic Plans have incorporated Veterans’ Priority of Service. State Veterans Coordinator will continue to review each of these two year Strategic Plans. One-Stop Career Centers, continuously update processes to ensure Veterans and eligible spouses are made aware of: Their entitlement to priority of service All employment, training and placement services available. The eligibility requirements for those programs or services. 24

Creating the Florida Vets first website Florida Partnerships Florida supports a proactive, united-front, and well coordinated seamless approach to serving the needs of returning veterans and military families. On April 17, 2008, A Collaboration between federal and state agencies, and other veterans and military advocates created the Strategic Plan for Serving Florida's Veterans Florida Vets First, “Serving Those Who Serve” The plan included: Creating the Florida Vets first website 25

Veterans’ Workforce Services The Florida Vets first website Is broken down into the following services: Veterans’ Workforce Services Veterans’ Housing, Homelessness, and Services for Transitioning Incarcerated Veterans Veterans’ Healthcare Services Veterans’ Benefits and Services http://www.floridavets.org/first.asp 26

Florida Partnerships Some of the goals established in the Strategic Plan for Serving Florida's Veterans Include: Promoting the employment of veterans to Florida’s business community, utilizing the network of employer advocates, i.e. Enterprise Florida, Florida Chamber of Commerce, Florida Council of 100, and others. Provide immediate access to education and training for severely injured/Disabled Veterans through the VA Vocational Rehabilitation and Employment Program, Workforce Investment Act (WIA), and other workforce resources. 27

Florida Partnerships Establishing satellite One-Stop Career Centers at all Military Base Family Support Centers. Provide entrepreneurial assistance to veterans through the Small Business Administration and Florida Small Business Development Network. Continue to establish support systems to assist veterans with removing barriers to employment. 28

Florida Partnerships Additionally, the Florida Department of Veterans Affairs (FDVA) and the Workforce agency veterans program, established a data sharing agreement by routinely supplying a list of veterans returning to Florida by regional area. Veteran Staff, then provide outreach activities to locate those returning veterans making them aware of the One-Stop services available. 29

Marketing Veteran Services State Level and regional workforce boards have created Veteran pamphlets and booklets to market veterans programs. Other initiatives include: Television commercials Radio spots Newspaper articles Local community outreach 30

Questions And Discussion 31

Contact Information Shawn Forehand State Veterans’ Program Coordinator Phone:(850) 245- 7424 / Fax: (850) 921-3495 shawn.forehand@deo.myflorida.com Paul Furbush Asst. Veterans’ Program Coordinator Phone:(850) 921-3867 paul.furbush@deo.myflorida.com Resources; DEO Veterans’ Workforce program Resources http://www.floridajobs.org/workforce/Vet_Resources.html An equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. All voice telephone numbers on this document may be reached by persons using TTY/TDD equipment via the Florida Relay Service at 711. 32