“How-To’s” for Students Click F5 to begin and select a topic

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Presentation transcript:

“How-To’s” for Students Click F5 to begin and select a topic TutorTrac “How-To’s” for Students Click F5 to begin and select a topic How to Book an appointment How to upload a document Contact Us! Learninglounge@gcu.edu (602) 639-8901 How to cancel an appointment

Booking an appointment

Step 1 To search for availability, go to gcu.tutortrac.com

Step 2 Log in to TutorTrac using your username and password that you use for logging into LoudCloud

Step 3 Click on “Search Availability”

Step 4 Click on “online center” to find 1 on 1 appointments, or “University Learning Lounge” for daily in person walk-ins located on campus

Step 5 For test prep help, click on the selection for NES Test Prep from the drop down menu.

Step 6 Click on “Search” to see availability Walk ins are in blue 1 on 1s are in green

Step 7 To book an appointment, click on the desired time Select the Reason, either “In Person Session” or “Phone Session”

Step 8 Enter your phone number and fill out the “Notes” section with a brief description of what you want to work on and then click “Save”

Up Next: Attaching a Document Way to go! Your appointment is booked! If you would like to attach a document for your lead to review, continue on through these slides to see how to do so in TutorTrac! Up Next: Attaching a Document

Attach a Document to TutorTrac After creating an appointment

Step 1 Click on the “Main Menu” Button in the top left corner

Step 2 Click on the appointment you need to upload a document for. It will be on the welcome screen

Step 3 Click on Documents from the appointment screen

Step 4 Hover over “Choose file for upload” and click “Browse”

Step 5 After selecting the file for upload, Click “Upload File”

Step 6 Click “Save” and then click the “X” in the upper right hand corner

Up Next: Cancelling an Appointment Success! You have attached a document! This allows LEADs the chance to review your files before your session (if they have the opportunity)! Up Next: Cancelling an Appointment

Cancelling an Appointment At least 4 hours prior to the appointment time

Step 1 On your main menu screen, click the “X” icon next to the appointment

Step 2 Add a reason for cancelling, then click on “Confirm Cancellation”

How to Book an appointment You Did It! You have successfully cancelled the appointment! If you need to book a new appointment, click the link below to follow the step by step instructions. How to Book an appointment