Strategy for Complex Networking, IT, & Telecommunication Decisions * Strategy for Complex Networking, IT, & Telecommunication Decisions North Orange County Community College District Network Refresh Assessment Final Report Presented By WTC Consulting, Inc. May 9, 2017

Agenda Purpose and scope of work Approach and Assessment Results * Agenda Purpose and scope of work Approach and Assessment Results Financial Results WTC Recommendations Questions

Purpose and Scope of Work

Determine & document current capabilities Identify future needs Purpose of the Work Conduct a Network Assessment Determine & document current capabilities Identify future needs Define possible alternatives

Scope Scope of work Wired and wireless data networks Voice networks Inside and outside physical plant Cypress College Fullerton College District Office School of Continuing Education

Formed Project Teams

Formed Teams How Ideas Are Communicated Policy Council - Chancellor’s Staff Steering – Technology Coordinating Council Working Group IT and Facilities

Identified Strategic Business Issues

Strategic Business Issues NOCCCD Strategic Business Issues Role of wireless Role of cloud for voice Role of network consolidation

Analytical Construct Network Strategy Primarily Wired Network Strategy * Analytical Construct Network Strategy Primarily Wired Network Strategy Primarily Wireless Description Voice Premise Voice Cloud Voice Premise Voice Cloud Three Networks I II III IV One Network V VI VII VIII

Developed Sizing Model

Developed Sizing Model Campus Current Data Ports Year 2027 Data Ports Anaheim 1,279 2,145 Cypress 4,686 6,893 Fullerton 5,460 8,917 Total 11,425 17,995

Reviewed Existing Environment

Reviewed Existing Environment Actions Engaged user community Reviewed technology infrastructure Reviewed inside plant Reviewed outside plant & wide area network

# 1 Engaged User Community

# 1 Engaged User Community Focus Groups 3 days 52 participants Online Survey 2,300 students 95 faculty 341 staff

# 1 Engaged User Community Gaps and Issues Wireless coverage is not ubiquitous Inconsistent access to networks Inconsistent network performance Anticipated Needs Significant growth in video Lecture capture, Instructional video, cameras More bandwidth and speed Reliability and accessibility is critical

# 2 Reviewed Technology Infrastructure

Data and Voice Networks Strengths Redundant core switches on each campus Planned Disaster Recovery site (Arizona) 85% of edge switches support power over Ethernet Voice has served the campuses for many years

Data and Voice Networks Weaknesses Core networking equipment is at end-of-support 50%+ of switches need to be replaced Multiple management tools Multiple firewall security vendors Multiple Wi-Fi vendors Inconsistent authentication policies Inconsistent staff skill sets across campuses Multiple voice systems based on 1990’s technology

# 3 Reviewed Inside Plant

Reviewed Inside Plant 113 Telecommunication Rooms (TR) * Reviewed Inside Plant 113 Telecommunication Rooms (TR) 70 - 90 elements per TR Sizing Power Wiring Space Environmental Modifications Majority of rooms were in good shape.

# 4 Reviewed Outside Plant and Wide Area Network

Outside Plant Conducted Expert ReviewTM Process Recommendations Augment to support 10G to every building Eliminate single points of failure to Wide Area Network Add pathway and cable to support Wi-Fi in parking lots, garages, and athletic fields Recommendations Redundant connections for Cypress and District Redundant connection Fullerton Security Office Provide WiFi to parking lots, garages and athletic fields

Financial Results

* Capital

Capital Elements Data & Voice Networks Physical Plant - Inside * Capital Elements Data & Voice Networks Electronics Design and engineering Switch configuration and installation Management tools Security management tools Wireless access points and controllers Telephones Licenses E-911 Contingency Physical Plant - Inside TR modifications to meet NOCCCD Standards Wiring upgrades Physical Plant – Outside Single mode fiber optic cable Elimination of single points of failure to the WAN Pathway, cable and construction *

UCSC Telecommunications Master Plan Prepared by WTC for UCSC Proprietary & Confidential August 26, 2010 One Network Three Separate Networks Role of Network Consolidation Wired Mobile Role of Wireless Mobile Premise Cloud Role of Cloud for Voice

* 10-Year Life-Cycle

10-Year Life-Cycle Elements * 10-Year Life-Cycle Elements Data & Voice Networks Capital costs Refreshment of electronics Maintenance Growth Full Time Equivalent (FTE) adjustments Assumptions All Capital is placed in the year 2017 No financing is included All costs are current dollars *

UCSC Telecommunications Master Plan Prepared by WTC for UCSC Proprietary & Confidential August 26, 2010 One Network Three Separate Networks Role of Network Consolidation Wired Mobile Role of Wireless Mobile Premise Cloud Role of Cloud for Voice

WTC Recommendations

UCSC Telecommunications Master Plan Prepared by WTC for UCSC Proprietary & Confidential August 26, 2010 One Network Three Separate Networks Role of Network Consolidation Wired Mobile Role of Wireless Mobile Premise Cloud Role of Cloud for Voice

Benefits of One Network

Benefits of One Network * Benefits of One Network Operational Increases depth knowledge Improves cross-functional & cross-campus skills Provides for better system interoperability Improves diagnostic capabilities Eases installation & maintenance Simplifies network security management Cost Leverages volume purchases Leverages maintenance Decreases outside vendor costs Simplifies licensing Reduces duplicate systems End-User Experience More reliable network More robust network Easier network access More secure Quicker problem resolution time *

Questions