Auto Repair Shop LOGO HOW TO FIND THE RIGHT The Benefits The Questions If and when you experience troubles with your car, time can be of the essence. For many drivers, dealing with a work schedule and other responsibilities like family, make having a working car an absolute necessity. Before car trouble strikes, take the time to compare several auto repair shops to find the one that best suits your convenience and needs. The Benefits A proper auto repair shop will ensure your problem is fixed properly and in a timely manner. You will avoid multiple trips to the auto repair shop as the issues will be corrected the first time. If you run into any problems with the work that was done, the shop will gladly do everything they can make it right. An experienced auto repair shop will have only employed those with up to date ASE certifications ensuring your mechanic knows what he or she is doing. A reputable auto repair shop should offer you some sort of shuttle service to get you back to work. The Questions Are your mechanics ASE certified? How long have you been in business under this name? Do you offer written estimates? Are there warranties on your labor? Do you have a BBB rating? Are you employees ASE certifications up to date? Have you encountered this problem before? Can you explain the work that will be done? Will you inform me before doing additional work that was originally outlined in the estimate? Do you offer financing? How long will the job take? How much will it cost? What happens if you damage something on my vehicle? What parts store do your parts come from? Can I purchase the parts on my own and have you replace them? Contact Information Goes Here

CHECKLIST LOGO Auto Repair Shop 972-555-1212 www.yoursite.com Check with friends and family, and any professional networks to begin your search. Check for referrals and testimonials both online and at the Better Business Bureau to see if any one auto repair shop has any complaints lodged against them. Also make sure you’re looking for positive reports and comments too! Create a list of every single name you’ve come up with and, after checking out testimonials and referrals, narrow the list down to the five you think will be best. Check that the mechanics ASE certifications are current. Have a contract drawn up that will detail what work will be done, how long it will take, and what the final cost will be. Check if there will be a shuttle provided to get you back home or to work if needed. Make sure to ask the auto repair shop if the failing part is covered under warranty. Check that the part is not a recall as recalled parts have a different process which save you money. Check the auto repair shop lot, if you see more cars for sell than they’re working on, chances are they charge too much and you should find another auto repair shop. LOGO 972-555-1212 www.yoursite.com Company Address