Safety Health & Environment - SHE OERT Event: CIWG OH&S Introduction Vision Strategy Strategy to Action - to date - more to come Challenges Performance 2

Vision – Strategy - Action 0 -1-100 ZERO SHE Incidents 1 Team 100% Engagement

Vision – a shared vision for all Parmalat Employees

Strategy – SHE Road Map 2011 & 2012 Achieve a culture of ZERO SHE incidents actively demonstrated, by all, within Parmalat. Compliance and continuous improvement opportunities for the SHE Management System. Targeted and measurable risk reduction strategies, to address site significant risks, to be in place for all sites. Specific focus on manual handling risk reduction via the rigorous application of the hierarchy of control. Step change in Injury Management Processes and Accountability. Development of an Environmental Sustainability Action Plan that balances stakeholder and business needs.

Strategy to Action– to date Set new vision and direction Created a unique brand for SHE Deployed Line Leadership Program Established Near Miss Reporting Program Formalised Risk Assessment Program Formalised Permit to Work Systems Launched Safe Selling Program Employee engagement program using Paralympian Ambassadors Reward & Recognition to celebrate World Safety Day 28 April 2011 – Best Risk Reduction Project CIP Focussed Improvement Project Debrief on all lost time injuries

Near Miss Reporting Program

Paralympian Program Kahe Puru Liesel Tesch

Strategy to Action– more to come Injury Management – preferred medical providers – Injury Net Standardise BBS Reward & Recognition Focussed Improvement Project based on incident trends Chemicals Manual Handling Compliance Training – Mock Court Simplification of Systems Error reduction – mindset Sales Safety Plan Environment Engage, Engage and never stop!!!!

Compliance Training – Mock Court

Strategy to Action– perhaps our biggest challenge 40% of injuries = sprain strain Fitness for work Vs aging workforce Social System – Cost of WC Grey area of Safety Vs Social Net Rowville - Pilot Talking Health, Thinking Safety Program are Time to Move, Time for Change Food & Performance Using Core Muscles Practical on shop floor – task focussed Our bodies are like machines and must be maintained to operate effectively; nutrition, strength, flexibility. A poorly maintained body will “break down”.

Strategy to Action– Sales keeping the momentum

We have some challenges. Culture and resistance to change Getting people to disengage the past Line Management Responsibility Supported by SHE Professionals Working safely is a condition of employment Culture is behaviour We are the culture & You get the level of safety that you demonstrate that you want We need a prevention mindset Leadership is key

SHE Incident ratio – 2012 YTD February LTI Medical Treatment First Aid Property Damage Near Misses 1 3 2 7 56 28 14 27 95 161 During 2012 we will continue focus on Near Miss Reporting ... a near miss provides the greatest opportunity to learn, improve and apply proactive prevention strategies .... It allows everyone to be proactive to identify and close the gaps on risks

LTI’s / MTI’s – February 2012 Milk Operations Sth Brisbane Head Injury MTI’s 1. Rockhampton Groin Strain 2. NSW Sales Arm strain 15

LTIFR & MTIFR - Journey to ZERO Parmalat 2005 – 2012 YTD February LTI’s YTD - 3 Feb - 1 MTI’s YTD - 8 Feb - 3 Reduction of 60% YTD Reduction of 49%YTD ZERO 16

LTIFR/RIFR trend YTD – February 2012

RIFR YTD – February 2012 18

LTIFR YTD – February 2012 19

Results of Mini Pass Audits by Dept.

Results of Mini Pass Audits by Site Check out Rockhampton's Improvement

Success here means less failure here