EIN 6133 Enterprise Systems Engineering Chin-Sheng Chen Florida International University

T4: Enterprise elements Element types Work Decision Resource Information

The ESE Framework – Re-visit Enterprise element Work Decision Resource Information System facet Strategy Competency Capacity Structure Engineering activity Specification Analysis Design implementation Performance measure Cost Time Quality Benefit (profit)

Enterprise elements – work (1) Definition A business activity that adds direct value to the process (value chain) (From customer’s view) Nature of work (Productive activities) engineering manufacturing servicing

Enterprise elements – work (2) External work (chargeable to a contract) Production orders derived directly from a customer’s order External customers Other (sister) divisions Internal work (partially chargeable) (Internal) production orders issued for Making (generic) tooling Making an inventory item conducting an internal project (R&D, improvement) Performing maintenance work

Enterprise elements – work (3) Work hierarchy Program Project Task operation

Enterprise elements – decision (1) Definition A special kind of work that does not add direct value to a particular order Nature of decision Administrative activities in management Initiate, create, review (QC), approve (control), distribute Administrative activities in production (execution) Work release Monitoring Measuring (IQC, IPQC) Reporting Control (re-assigning, re-scheduling)

Enterprise elements – decision (2) Decision hierarchy Strategic decisions Strategic planning & approval Tactic decisions Aggregate planning & approval Short-term capacity adjustment & approval Operational decision Bidding/contracting & approval Production planning/scheduling & approval Request/acquisition & approval IQC/IPQC & approval Project/shop-floor monitoring & control

Enterprises elements – resources (1) Resource types Material Machine Tools Equipment Facility Utilities Human resource Capital

Enterprises elements –resource (2): material Definition Physical object on which work is performed by a resource For engineering work, material may not be required, while in servicing, the customer could be viewed as the physical object (material). Classification by completion status Raw material WIP Finished goods Material types Classified by shape and size, application, material properties, value (ABC classification)

Enterprises elements – resources (3): Machine Types (for discrete part mfg.) Fabrication machines Cutting, stamping, & blanking Material removal Forming/molding/casting/extrusion Assembly machines fastening Joining and welding Surface/finishing machines Surface finishing printing packaging QC machines Inspection testing

Enterprises elements – resources (4): tools Types Jigs Dies Molds Fixtures Attachments Cutting tools Gauges and measurement tools

Enterprises elements – resources (5): Equipment Types Benches/work areas Material handling equipment Pallets, crates, baskets, carts, lift tracks, conveyors, AGVs, ASRS, etc. Heat treatment furnaces Hood/drainage Air conditioning Transportation vehicles (official truck, coach bus, car) Elevators

Enterprises elements – resources (6): Facilities Types Storage/warehouses location>building>section>aisle>rack>cell Workspaces Location>building>floor>area>room>station Parking spaces Location>building>floor>area>section>lot Passage aisles/staircases location>building>floor>area>aisle

Enterprises elements – resources (7): Utilities Types Water Air Power Gas Phone Data line

Enterprises elements – resources (8): HR Managerial classification Direct vs. indirect Full time vs. part time Straight vs. over time In-house vs. virtual Competency classification By trade, skill/operation type, and skill level

Enterprises elements – resources (9): Computer & communication Types Hardware Station NB PDA Scanner Printer Projector Software Network Server Router hub

Enterprises elements – resources (10): Capital Types Cash (flow) (revolving) credit lines

Enterprise elements – information (1) Definition A special type of enterprise resource that is a representation of corporate data, process expertise relevant to its operation, and corporate intelligence with value to customers. Information types Corporate data Process expertise Corporate intelligence

Enterprise elements – information (2): Corporate data Product data Specifications, engineering analysis (technical approach), product design (BOM, 2D, 3D), QC plans, mfg. process plan, CAM data Customer & sales data Customer records Bid and contract history Supplier (material and service supplier) data Supplier profile & qualification record Performance records Production data Plant layout Organization structure Planned and actual production (work) data, (schedule, quality, and cost data)

Enterprise elements – information (3): Process expertise Core competence Competency (operation) modeling – Activity: with possible reference to specific resources in terms of its competency type, difficulty rating, quality, and speed Method: operation procedure, QC procedure, setup procedures, etc. Constraint Input requirement Output requirement Elemental operation (activity) types Generic managerial operations: initiate, plan, schedule, review, revise, abort, approve, amend, append, release, etc. Productive operations: machining, assembly, forming, etc. Resource capability and capacity Business processes SOP definition Process knowledge coupled with SOP.

Enterprise elements – information (4): Corporate intelligence Business Process knowledge Standard operation procedures (SOP) Directives and guidelines Best practices Intellectual properties Patents & trademarks Trade secrets Benchmarks SWOT (strength, weakness, opportunity, threat) analyses Case studies White papers

T4 Homework Identify and classify work elements for the educational operation at FIU. How do you classify recruitment, purchase and campus security activities? Why? Due: next Thursday