★ At the Business Center Wendy is talking to the hotel receptionist about the Business Center. Wendy: I’m a guest here in room 506. Reception: Yes, Ma’am. How can I help you? Wendy: Could you please tell me how I can send a fax and make some photocopies? Reception: Certainly, Ma’am. You can either leave it with Reception or do it yourself here. Wendy: How do I pay for it? Reception: You can either pay directly at the center or charge it to your account. Wendy: What about e-mail? Reception: The Business Center can help you with that, too. If a fax arrives for you, Reception will bring it up to your room. Wendy: Thank you very much.

★ At the Business Center Exercise: Understanding the Core Dialogue Give short answers to the questions Does Wendy want to check in? In what room is Wendy staying? What does she want to do? Can Reception help with faxes and photocopying? What is one way the guest can pay? What is the other way the guest can pay? Can the Business Center help with e-mail? How will Wendy get any faxes that arrive for her?

★ At the Business Center Grammar: Expressing alternatives with “either…or” You can use “either…or”” to express the choice of two alternatives and to connect two options . The modal auxiliary “can” is only used once in the first part of the sentence but refers also to the second part. Examples: You can either leave it with Reception or do it yourself. You can either pay directly or charge it to your account.

★ At the Business Center English Job Interview p. 101 / p.124 Can I mail these letters here? → Would you please mail this postcard for me? Can I send a fax message from your hotel? I’d like to send this package (parcel) to Korea. I’d like to change Euro into Korean Won. (p.118) Can I make an overseas call to Germany from here? (p.113)