An example of how to develop a dynamic business model (Cloud Computing Services for Government)

The ‘Dynamic Business Model’ is defined here as the model of the life cycle relationships among entities that participate in the execution of a strategically important transformation This model is developed to answer the question in large transformations: what should be the allocation of authorities and responsibilities, and what needs to be controlled by governance and architectural design (as opposed to what needs to be controlled by localised design decisions) The model, through identifying life cycle relationships, can also be used to develop the activity map of the Plan to implement the envisioned future (from the model one can read the scope of activities that need to be performed) A subsequent planning task would be to develop an activity model (with flow of deliverables) as the basis of a Roadmap development However, to arrive at a Roadmap, one has to decide how the activities will be performed in time. This will describe the stages of the transformation, with milestones characterised by the qualitative and quantitative description of the state of the capability at that milestone. Parallel life history diagrams (a kind of GANTT chart) can be used to represent the stages of transformation. Knowing each activity and aggregate of activities in every stage is a prerequisite of being able to cost the transformation (as part of the Plan)

The following example is a demonstration of how a dynamic business model can be developed as part of the planning process The example used is the Australian Federal Government’s Cloud Computing Strategy REFERENCES Australian Government Cloud Computing Strategy: http://www.communications.gov.au/__data/assets/pdf_file/0008/163844/National_Cloud_Computing_Strategy.PDF Australian Government Cloud Computing Policy 2.0 (May 2013): http://www.finance.gov.au/sites/default/files/wp-files/2012/04/Australian-Government-Cloud-Computing-Policy-Version-2.0.pdf

Cloud Services Provider(s) Government lead agencies Government Users Mandate Cloudification as a principle across agencies Envision ‘Services in the Cloud’ (including architectural design principles) IT Services for Government Envision new Service Provision (including principles and functions to be provided by vendors) Management Provide providers’ Product / Service plans Management, Architecture & Technical Consulting Services Cloud Services Provider(s)

Cloud Services Provider(s) Government lead agencies Government Users Mandate Cloudification as a principle across agencies Envision ‘Services in the Cloud’ (including architectural design principles) IT Services for Government Envision new Service Provision (including principles and functions to be provided by vendors) Management Who will be responsible for these specification, design and implementation tasks? How do we ensure that the vision is implemented, goals are achieved? The specified outcomes must be realised within time and budget,, and the desired benefits must be achieved? We must create a structure for this strategic plan Provide providers’ Product / Service plans Management, Architecture & Technical Consulting Services Cloud Services Provider(s)

Cloud Services Provider(s) Government lead agencies Government Users Mandate Cloudification as a principle across agencies Envision ‘Services in the Cloud’ (including architectural design principles) Lead Agencies include Department of Finance divisions and branches (AGIMO, GovCIO, etc) Stakeholder Representative entities (such as NSCCC), and Department of the Prime Minister & Cabinet At this stage it would be possible to separately decompose the structure of how these agencies participate in the Cloud Computing strategy formation and implementation, but we know from experience that such large transformations require the establishment of a programme, that coordinates the realisation of the vision. It is then through the processes of this programme’s management that the lead agencies could participate in the definition of strategic goals, the envisioned benefits, and confirm through governance that the benefits have been achieved   IT Services for Government Envision new Service Provision (including principles and functions to be provided by vendors) Management Provide providers’ Product / Service plans Management, Architecture & Technical Consulting Services Cloud Services Provider(s)

Cloud Services Provider(s) Government lead agencies Government Users Mandate Cloudification as a principle across agencies Design and Implement changes in End User environment Define & Create Cloud Comp Programme Participate in Programme Governance Cloud Computing Programme Participate in Project Governance Participate in Programme Governance IT Services for Government Envision ‘Services in the Cloud’ (including architectural design principles) Management Define & Create CC Projects Architecture Design and Implement IT Services for Government Cloud Computing Projects Participate in Project Governance Management, Architecture & Technical Consulting Services Envision new Service Provision (including principles and functions to be provided by vendors) Cloud Services Provider(s) Technical Stakeholder Participation in Programme

Cloud Services Provider(s) When the Programme leader is asked to create a Plan, the various strategic analyses and the observation of architectural principles, as defined in the Programme’s mandate, require that the Program should keep an overall architecture of IT Services under its control (instead of allowing various projects to make different architectural choices. In other words, a high level architecture of the IT Services for Government needs to be elaborated   Government lead agencies Government Users Mandate Cloudification as a principle across agencies Design and Implement changes in End User environment Define & Create Cloud Comp Programme Participate in Programme Governance Cloud Computing Programme Participate in Project Governance Participate in Programme Governance IT Services for Government Envision ‘Services in the Cloud’ (including architectural design principles) Management Define & Create CC Projects Architecture Design and Implement IT Services for Government Cloud Computing Projects Participate in Project Governance Management, Architecture & Technical Consulting Services Envision new Service Provision (including principles and functions to be provided by vendors) Cloud Services Provider(s) Technical Stakeholder Participation in Programme

Cloud Services Provider(s) Government lead agencies Government Users Mandate Cloudification as a principle across agencies Design and Implement changes in End User environment Define & Create Cloud Comp Programme Participate in Programme Governance Cloud Computing Programme Participate in Project Governance IT Services for Government Software as a Service (SaaS) Participate in Programme Governance Envision ‘Services Structure in the Cloud’ (including architectural design principles) Management Information Services Define & Create CC Projects Architecture Cloud Computing Projects Participate in Project Governance Data Centre & Infrastructure in the Cloud Services Management, Architecture & Technical Consulting Services Envision new Service Provision (including principles and functions to be provided by vendors) Cloud Services Provider(s) Technical Stakeholder Participation in Programme

Cloud Services Provider(s) Government lead agencies Government Users Design and Implement changes in End User environment Mandate Cloudification as a principle across agencies Define & Create Cloud Comp Programme Participate in Programme Governance IT Services for Government Software as a Service (SaaS) Cloud Computing Programme Participate in Project Governance Participate in Programme Governance Envision ‘Services Structure in the Cloud’ (including architectural design principles) Management Information Services Define & Create CC Projects Architecture Cloud Computing Projects Participate in Project Governance Data Centre & Infrastructure in the Cloud Services Management, Architecture & Technical Consulting Services Design and Implement Envision new Service Provision (including principles and functions to be provided by vendors) Cloud Services Provider(s) Technical Stakeholder Participation in Programme

Cloud Services Provider(s) Government lead agencies Government Users Design and Implement changes in End User environment Mandate Cloudification as a principle across agencies Define & Create Cloud Comp Programme Participate in Programme Governance IT Services for Government Software as a Service (SaaS) Cloud Computing Programme Participate in Project Governance Participate in Programme Governance Envision ‘Services Structure in the Cloud’ (including architectural design principles) Management Information Services Define & Create CC Projects Architecture Cloud Computing Projects Participate in Project Governance Data Centre & Infrastructure in the Cloud Services Management, Architecture & Technical Consulting Services Design and Implement Envision new Service Provision (including principles and functions to be provided by vendors) Cloud Services Provider(s) Technical Stakeholder Participation in Programme

At this stage we have a Dynamic Business Model of the Cloud Computing strategy implementation This model is high level, aimed at the sponsors of the CC Programme, so that agreement of the road ahead can be achieved This model now needs to be confirmed with the Lead Agencies, before going any further and using this in the planning process

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