Hybrid Cloud Solutions at IHG November, 13th 2013 David Simpson - IHG

Overview of Alfresco at Implemented in early 2011 Global operation with users in a over a dozen countries Enterprise system consists of 4 primary servers in Production with QA replicating production ~ 3500 direct end users access and use the system > 10M documents in the repository using 1.8 TB 12 other apps use the API to store documents 10k to 15k indirect users via the 12 applications via API

Alfresco Cluster at

Use Cases Efficient and controlled sharing of documents with external (non-IHG) personnel Improving performance and expanded global coverage of our Enterprise DMS system

Use Case 1 How do we securely share sensitive documents with external resources without giving them an IHG ID and email to log into enterprise systems

Use Case 1 – Design & Construction The D&C team shares plans, schedules and agreements with remote design consultants and architects regionally. These documents are related to specific properties and projects for several months and then end.

Safely sharing documents with others Critical factors – Easy to do – no forms to fill out Happens immediately – no paperwork delay Security – easy to add, easy to remove 2 way updates – synced folders

Safely sharing documents with others Solution – Create project specific sites in the Cloud and sync the relative project folders from the enterprise system. Relatively easy to do Users control access Immediate access Secure with SSL 2 way updates or Master/Slave Alfresco Cloud Enterprise

Use Case 2 How do we improve session response and download times around the world from the Data Center in Atlanta?

Use Case 2 Remote offices were complaining of regional slowness of uploads and downloads on the system back to the Atlanta Data Center. These documents needed to be in the repository, but the users also needed faster access times.

Improving global performance Critical factors – Decrease upload and download times into the DMS Allow easy access – No VPN Provide secure transmissions - SSL Must sync with Enterprise system Accessible through a mapped drive

Improving global performance Solution – Sync user site folders with the Cloud to provide faster file transfer Speed improvements of up to 4x measured in remote locations Secure with SSL – No VPN require 2 way updates Drives can be mapped via WebDAV

Questions?