ATS EVALUATION PROGRAMMES

ATS EVALUATION PROGRAM AUTHORITY Vice President of Operations. Director Air Traffic Services.

ATS EVALUATION PROGRAM PURPOSE and SCOPE To ensure that the provision of service is maintained at the highest standard. To ensure that all ATS units and personnel apply policies, standards, rules and separation minima in an approved manner.

ATS EVALUATION PROGRAM PURPOSE and SCOPE Assessing service provided Ensuring operating procedures conform to National Standards. Reviewing all agreements Informing Manager of potentially unsafe procedures. Detecting problem areas, identifying deficiencies.

ATS EVALUATION PROGRAM PURPOSE and SCOPE Examining personnel utilization and workload. Assessing and reporting on equipment issues. Reviewing training programs. Ensuring operational personnel are in compliance with CARs (controller proficiency). Document deficiencies.

ATS EVALUATION PROGRAM ATS Units 7 Area Control Centres 78 Flight Service Stations 1 Terminal Control Unit 43 Control Towers

ACC’s / CCR 7 TCU / UCT 1 Towers / Tours 43 FSS / SIV 78 18 5 18 18 8 Inuvik Norman Wells Whitehorse Iqaluit Baker Lake Fort Simpson Yellowknife Rankin Inlet Fort Nelson Hay River High Level Kuujjuaq Fort Smith Prince Rupert Fort St. John Terrace Fort McMurray Smithers Peace River St. Anthony Dawson Creek Churchill Grande Prairie Gander Prince George Whitecourt Edmonton La Ronge Kuujjuarapik Wabush St. John’s Edmonton City Centre Port Hardy Williams Lake Villeneuve Thompson Deer Lake Red Deer Lloydminster La Grande Rivière Sept-Iles Campbell River Kamloops Prince Albert Gaspé Nanaimo Kelowna Iles-de-la-Madeleine Calgary Victoria Penticton Saskatoon Mont-Joli Sydney Springbank Vancouver Vancouver Harbour Langley Pitt Meadows Boundary Bay Abbotsford Lethbridge Charlo Charlottetown Castlegar Roberval Medicine Hat Winnipeg Moncton Cranbrook Regina St. Andrews Sioux Lookout Rouyn St-Honoré Fredericton Halifax Brandon Kenora Thunder Bay Timmins Saint John Val D’Or Québec Mirabel St-Hubert Gatineau St-Jean Yarmouth Sudbury Dorval Sault Ste-Marie North Bay Montréal Ottawa Kingston Toronto Toronto City Centre Buttonville Hamilton St. Catharines Oshawa Waterloo London Windsor 18 5 18 18 8 8

ATS EVALUATION PROGRAM Cycle Routine Evaluations Every Two Calendar Years for Area Control Centres and High Density Control Towers Every Three Calendar Years for Other Units .

ATS EVALUATION PROGRAM Interim Evaluations When Required as a Follow-up to a Routine Review Follow-up of a Transport Canada Audit.

ATS EVALUATION PROGRAM Special Evaluations As Required to Examine Perceived or Actual Problem Areas When, through the daily monitoring of the ATS System, circumstances indicate that a review is required in a particular area.

ATS EVALUATION PROGRAM Report Check list style of report. Report ensures standardization of evaluation. Provides a complete record of what was checked during the evaluation.

ATS EVALUATION PROGRAM The reports contain 5 accountabilities. Safety and Quality Customer Service Management of Human Resources Management of Financial Resources Management of Physical Resources

Unit Evaluations Follow-up Unit Manager is responsible for follow-up to correct identified Deficiencies. Critical deficiencies must be corrected immediately Response if required within 60 days for others

Transport Canada Conduct Audits of all ATS Units Conduct Inspections Rated against regulated areas specified in CARs