Resourcing & Talent Planning CIPD L5 Alisoun Nisbet 5RTP Resourcing & Talent Planning CIPD L5 Alisoun Nisbet

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Aim explore the requirements of the 5RTP TMA

The assignment Consider issues relating to resourcing and talent planning based around 2 online gaming organisations in Gibraltar (true scenario) 4 key areas : what market trends make it difficult for these companies to recruit and retain staff? Impact of future developments? what short term strategies could be introduced to improve retention? what longer term resourcing strategies could be introduced? how could becoming an Employer of Choice benefit these companies?

Your brief 3000 words to answer 4 questions apply your knowledge of resourcing and talent planning to the case study scenario The assignment says ‘XXX and ZZZ are two of the biggest companies competing’ – you should give them an identity by selecting 2 gaming organisations which are licensed to operate in Gibraltar. See the Gibraltar Government Website for the list of licensed gaming operators: www.gibraltar.gov.gi/new/remote-gambling

Examples: some trends impacting on labour markets Changes in government policy eg taxation and trade Economic: recession v buoyant conditions Levels of employment EU and global economies Cost of living Government skills development policy Demographics- local and international Education and qualifications Pace of technological change Employment Legislation Geography- positioning

What labour market trends are impacting on this scenario? Consider the tightness of this particular market eg specialist skills needed and high level of customer care low taxation but high cost of living/housing growing industry high levels of turnover residency requirements limited HR policies (transactional) narrow job specification focus on global recruitment not local

Resourcing strategies More sophisticated recruitment and retention practices Better employee value proposition Professional management Transformational HR Career and development opportunities Effective workforce planning Partnerships with local community, trade unions and government

Maximising employee retention Why do people leave? Why might they chose to stay? see Lesson 5 of your workbook CIPD Factsheet (2014) : employee turnover and retention What are the cost considerations? Need to consider both direct and indirect costs What costing formulae could be used to calculate costs? Recruitment cost ratio recruiting costs x 100 = RCR Total compensation See : CIPD (2015) Resourcing and Talent Planning Survey (2015)

Resourcing strategies: short term Need to select 2 examples of short term resourcing strategies to improve retention levels Assess their respective strengths and weaknesses Justify the costs of your 2 short term approaches to retain talent eg. potential implementation costs v potential cost savings (general indication)

Resourcing strategies: longer term To develop effective people management and employee value proposition strategies Role of Government, Trade Unions and Employers in promoting future workforce skills development Select 2 gaming organisations licensed to operate in Gibraltar and assess their strengths and weaknesses- visit their websites as a prospective employee and evaluate how effective is their ‘message’ in attracting/retaining potential employees

Strategic positioning What is the strategic positioning of these companies in the competitive labour market in Gibraltar? chasing same customers competition for the same talent how differentiate? effect of targeted PR building a stronger employer brand and reputation

Assignment - areas to watch 1.3 Remember to explain the role of the employer, the local government and trade unions – how can they help to ensure that skill needs are met? Can you find any examples of this happening in Gibraltar? 3.1 You should research actual competitors (review their websites) in order to compare and contrast their relative strengths and weaknesses (use a table) 3.2 You should discuss resourcing strategies such as PR, professional management, interaction with organisations and the community ‘on the ground’ 5.1 What potential cost savings could be realised as a result of your proposals? Need to confirm formulae which could be used to calculate cost savings and justify short term resourcing proposals (indication of general cost savings)

‘Homework’ for your next Workshop Research on line gambling (in general) in Gibraltar Select your 2 companies and research their strengths and weaknesses: www.gibraltar.gov.gi/new/remote-gambling Find out what ‘tightening and loosening’ of the labour market means Define the term ‘Employer of Choice’

Workshop 2- same venues as before London group: 29th August 2015 : etc venues, Avonmouth House Edinburgh group: 5th September 2015 : Edinburgh Training Conference Centre For both workshops: Arrive 9.30am for a prompt 10am start Finish no later than 5pm TMA deadline: 4/10/15

Useful resources Further reading Edwards, C (2006) ‘Raised $takes’ People Management. 9 March CIPD Resourcing and Talent Planning Survey (2015) in partnership with Hays http://www.cipd.co.uk/hr-resources/survey-reports/resourcing-talent-planning-2015.aspx HR Review: It costs over £30K to replace a staff member (Feb 2014) http://www.telegraph.co.uk/finance/jobs/10657008/Replacing-staff-costs-British-businesses-4bn-each-year.html Times 100 best companies to work for: features.thesundaytimes.co.uk/public/best100companies/live/template CIPD Factsheet (2014) : employee turnover and retention gbga.gi Gibraltar Betting and Gaming Association (GBGA) which represents a large number of online gaming operators in Gibraltar see UNITE’s website: www.unitetheunion.org Further reading Taylor, S and Woodhams, C (2012) Managing People and Organisations. CIPD: London

Alisoun.Nisbet@homelearningcollege.com Tel: 020 3675 9586