CONTEXT, PHILOSOPHY AND LEARNING SYSTEM SIMAPRO: CONTEXT, PHILOSOPHY AND LEARNING SYSTEM

 CONTEXT 2

CHALLENGES SUSTAINABLE COMPETITIVENESS PRODUCTIVITY AND DECENT WORK SUSTAINABLE INNOVATION

The vicious circle of Crisis THREAT The vicious circle of Crisis ventas presupuesto empleo capacitación seguridad y salud incentivos innovación competitividad sales budget employment training safety and health incentives innovation competitiveness

CRISIS OF THE DEVELOPMENT MODEL Deep imbalances in globalization How to create a different future than the past? Breaking with the existent 'social field’: How to Change “Me” and “Us” Breaking the 'status quo': learning - extrapolate the positive of the past Generate learning from the future (not from the past) Opening Required: Habit, Mind, Heart, Will (Otto Scharmer: Theory U)

THE FUTURE Sustainable Innovation Open Innovation Friendly Innovation – ‘fun’

Sustainable Innovation Social innovation: collective intelligence Technological / organizational innovation learning SYMAPRO competency INDIVIDUAL GROUP

SOCIAL INNOVATION 8

SIMAPRO: Competency based Human Resource Management Social Innovation: linked strategy WELFARE: Fair Globalization Sustainable Development Goals 2030 (UN) Corporate Social Responsibility Conclusions Sustainable Enterprises (ILC-2007) A Global Jobs Pact ILO Declaration on Social Justice for a Fair Globalization ILO Recommendation 195 ILO Gender equality Decent Work ISO / HACCP / TPM Training Productivity SIMAPRO: Competency based Human Resource Management

Social Innovation: Decent Work Decent work summarizes and integrates the aspirations of individuals in relation to their working life: Productive work with fair pay Safety in the workplace and social protection Better prospects for career development and social integration Freedom for individuals to express their concerns, organize and participate in decisions that affect their lives: social dialogue Equality of opportunities and treatment for women and men; reconciliation between work and family life

Latin American/Caribbean Economy Open Innovation Latin American/Caribbean Economy the need to climb to products and services of higher value-added, knowledge-intensive From Mass production to Mass innovation

Learning and Open Innovation sharing recognizing participating

Friendly Innovation Creating environments that reduce the effort to learn Contents: Contextualized Practical Form: Participatory Recreational Handling

 PHILOSOPHY 14

Characteristics integral inclusive permanent flexible LOW COST PRODUCTIVITY WORKING CONDITIONS permanent flexible

PHILOSOPHY: AXES Social Dialogue Communication from bottom-up and top-down Collective intelligence and ambition Continual improvement and permanent innovation Focus on results chain and impact assessment Open learning network 16

1. Social Dialogue: taxonomy of scope Levels 1 2 3 4 Sharing Consulting Concerting Bargaining (collective) Information Decisions Plans Agreements (strategies)

Social Dialogue: taxonomy of agreements Level TRADE UNION ENTERPRISE (MANAGEMENT) Passive: Learning a single spiral Preservation of employment and salary Implementation of the change project Reactive: Double-loop learning Active involvement in structural changes, expanding decent work Openness to participation in the change process Proactive: Transcendental Learning Proactive management with the company, delving into decent work Cooperation with trade unions as partners in the development of business strategy 18

2. Communication from bottom up and top down F L O W P R O B L E M S F L O W S O L U T I O N S PARTICIPATION AND COMMUNICATION MANAGEMENT –TRADE UNION MIDDLE MANAGEMENT WORKERS IMPROVEMENT OF PRODUCTIVITY, WORKING CONDITIONS and ENVIRONMENTAL IMPACT 19

Information Measurement Model Participation Communication Information Measurement Training Motivation Collaboration Commitment Responsibility PERFORMANCE INCREASED PRODUCTIVITY AND WORKING CONDITIONS 20

3. Collective intelligence and ambition COLLECTIVE AMBITION ‘ENGAGEMENT’ PARTICIPATION Personal values Organizational values Sharing values Sharing competencies 21

Regulation of collective ambition PSYCHOLOGICAL – SOCIAL CONTRACT DIALOGUE OF KNOWLEDGE Technical Organizational Labor learning learning PSYCHOLOGICAL – SOCIAL CONTRACT ECONOMIC CONTRACT commitment commitment SOCIAL DIALOGUE 22

Psychological contract The expectation: What does the employer expect from the worker / trade union? What do the worker / trade union expect from employer? Assumptions Expectations Promises Mutual obligations Attitudes Emotions Behavior 23

Who Innovates in the Organization? 4. Continuous improvement and permanent innovation Who Innovates in the Organization? Senior management Middle management Operational staff Periphery 24

5. Focus on results chain and impact assessment INDICATORS IMPACT Activities n Result n Activities 2 Result 2 MONITORING OF THE PROCESS DOCUMENTATION Activities 1 Result 1 BASELINE TIME 25

6. Open Learning Network Enterprises Consultants International agencies (ILO) NETWORK ‘Master’ WEB Newsletters WEBlog Wiki’s On Line Courses TOT Courses Employers´organizations Workers´organizations Universities Institutions of Vocational Training Research Centres Government (Ministries, agencies) 26

Continuous Improvement: experimental management system SYMAPRO CYCLE 1,2, 3…..n Measure Impact assessment and corrective actions Improvement Proposals Objectives + Indicators Monitoring Application and Verification 27

 LEARNING SYSTEM 28

GROUP MEASUREMENT SYSTEM AND FEEDBACK 29

GROUP: Measurement and feedback Organizational Objectives Measurement Objectives 4. Application 2. Feedback: reflection 3. Improvement proposals ‘micro learning’ What is not measured cannot be improved! Measurement without reflection, does not lead to improvements! 30

GROUP: Measurement and feedback PROBLEMS, SOLUTIONS, AGREEMENTS OBJECTIVES INDICATORS EFFECTIVENESS MEASUREMENT GRAPHICS FEEDBACK PROBLEMS, SOLUTIONS, AGREEMENTS ENHANCEMENT 31

INDIVIDUAL SELF TRAINING AND ASSESSMENT GUIDES (STAG) 32

PROBLEMS, SOLUTIONS, AGREEMENTS INDIVIDUAL: STAG OBJECTIVES INDICATORS KEY COMPETENCIES SCID STAG FEEDBACK PROBLEMS, SOLUTIONS, AGREEMENTS ENHANCEMENT 33

Web sites WEB – SIMAPRO Learning Network: www.oitcinterfor.org www.oitsimapro.org www:simapro.cl/ www.infotep.gov.do www.simapro.org http://promes.cos.ucf.edu/ http://promes.se/ Software Plataforma Internet: www.isimapro.com Video-Experiences: http://vimeo.com/user4133053/videos 34

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